CONTENTS -- Foreword -- Preface -- Acknowledgments -- Book Overview -- SEI Disclaimer -- PART 1: Introduction -- CHAPTER 1: Engineering Systems Thinking -- CHAPTER 2: Oriented to Business Results -- CHAPTER 3: Process Improvement Based on the CMMI -- CHAPTER 4: The Language of the CMMI -- CHAPTER 5: Roles and Responsibilities -- PART II: Project Management -- CHAPTER 6: Enabling Project Managers to Control Better Through Project Planning and Project Monitoring and Control -- CHAPTER 7: Enabling Project Managers to Manage and Control Better Through Risk Management -- CHAPTER 8: Enabling Project Managers to Manage and Control Better Through Quality Management -- HAPTER 9: Enabling Project Managers to Manage and Control Better Through Supplier Management -- CHAPTER 10: Enabling Project Managers to Manage and Control Better Through Integrated Project Management -- PART III: Engineering -- CHAPTER 11: The Recursive Nature of Requirements Engineering -- CHAPTER 12: Solution Definition -- CHAPTER 13: Review and Testing -- CHAPTER 14: From Components to Products: Gluing the Pieces Together -- PART IV: An Organizational Focus -- CHAPTER 15: Processes at the Organizational Lavel -- PART V: Individual Knowledge and Skills to Integrated Teams -- CHAPTER 16: The Knowledge and Skills Base -- CHAPTER 17: Integrated Teams -- PART VI: Measurement and Analysis to High Maturity -- CHAPTER 18: Establishing the Measurement Foundation -- HAPTER 19: Basic Statistics and Probabilty Distributions -- CHAPTER 20: Quantitative Management -- CHAPTER 21: Beyond Stability -- CHAPTER 22: Reducing Variation -- PART VII: Institutionalization -- CHAPTER 23: Repeatable, Effective, and Long Lasting -- PART VIII: Advanced Concepts -- CHAPTER 24: The Constagedeous Approach to Process Improvement -- CHAPTER 25: Applying CMMI to Manufacturing* -- PART IX: Summary.

CHAPTER 26: Summary and Concluding Remarks -- APPENDIX A: Sticky Areas -- APPENDIX B: SAM-ISM Starterkit for Supplier Evaluation Criteria -- APPENDIX C: Quantitative Management Vocabulary -- Selected Bibliography -- About the Author -- Index.