Knowledge and information technology management human and social perspectives
Title:
Knowledge and information technology management human and social perspectives
Author:
Gunasekaran, A.
ISBN:
9781591400721
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2003.
Physical Description:
electronic texts (v, 367 p. : ill., map) : digital files.
Contents:
Section I: Introduction to Knowledge and Information Technology Management -- 1. Developments in Managing Innovation, Knowledge and E-Business -- 2. Sources of Knowledge Acquisition by U.S. Managers: An Empirical Analysis --
Section II: Integration of Business and Knowledge/Information Technology Management -- 3. Information Systems and Business Strategy: A Concurrent Planning Model -- 4. Integrated QFD and Knowledge Management System for the Development of Common Product Platform -- 5. An Expanded Model of the Effects of Organizational Culture Upon the Acceptance of Knowledge Management -- 6. Information-Based Integration for Complex Systems -- 7. An Experimental Analysis of the Effectiveness and Efficiency of Teams with Partial Problem Domain Knowledge -- 8. Collaboration in the Large: Using Videoconferencing to Facilitate Large-Group Interaction --
Section III: Knowledge and Information Technology Management in Virtual Enterprises -- 9. A Dynamic Perspective on Knowledge Creation in Virtual Teams In a Search for New Insights -- 10. The Impact of Trust in Virtual Enterprises -- 11. Market of Resources as an Environment for Agile / Virtual Enterprise Dynamic Integration and for Business Alignment --
Section IV: Knowledge Management in E-Commerce Environment -- 12. Managing Business-Consumer Interactions in the E-World -- 13. Electronic Money and Payment Systems -- 14. A Managerial Perspective on E-Commerce: Adoption, Diffusion and Cultural Issues --
Section V: Human and Social Aspects of Knowledge and Information Technology Management -- 15. Human and Social Perspectives in Information Technology: An Examination of Fraud on the Internet -- 16. The Role of Trust in Information Technology Management -- 17. Inexperienced Software Team and Global Software Team -- 18. The Knowledge Edge: Knowledge Management and Social Learning in Military Settings -- About the Authors -- Index.
Abstract:
Success in an increasingly competitive market depends on the quality of knowledge which organisations apply to their major business processes. For example, a supply chain depends on knowledge of diverse areas, including raw materials, planning, manufacturing, and distribution. Likewise, product development requires knowledge of consumer requirements, new science, new technology, and marketing. Knowledge is broadly defined as credible information that is of potential value to an organisation. Knowledge management (KM) is a function of generation and dissemination of information, developing a shared understanding of information, filtering shared understandings into degrees of potential value, and storing valuable knowledge within the confines of an accessible organisational mechanism.
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-032-5