Contents -- Table of Figures -- Acknowledgements -- Foreword -- Introduction -- Part I: Explanations for the Financial Crisis -- 1 General Explanations -- 2 Bank-Specific Explanations -- 3 Banks' Seven Deadly Sins -- Part II: The Handelsbanken Way of Banking -- 4 History -- 5 Strategy and Business Focus -- 6 Culture and Incentives -- 7 Risk Management -- 8 Capital Markets Communication -- 9 Reaping the Benefits -- Part III Lessons Learnt -- 10 Is Handelsbanken Inimitable? -- 11 Implications for Other Banks -- 12 Implications for Bank Regulation -- Epilogue -- Bibliography -- Index.