Your customers' perception of quality : what it means to your bottom line and how to control it
Title:
Your customers' perception of quality : what it means to your bottom line and how to control it
Author:
Kureemun, Baboo.
ISBN:
9781439845820
Personal Author:
Publication Information:
Boca Raton, Fla. : CRC Press, ©2011.
Physical Description:
1 online resource
General Note:
Title from title screen.
Local Note:
O'Reilly
Subject Term:
Added Author:
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