Cover Page -- Table of Contents -- Foreword -- About the Editor -- Contributors -- Chapter 1 - Enterprise Risk Management: A Value Chain Perspective -- Chapter 2 - Intergrated Risk Management -- Chapter 3 - Human Factors Issues in Computer and E-Business Security -- Chapter 4 - Managing Risk with Supply Chains -- Chapter 5 - Securing Your E-Business by Managing the Inherent IT Security Risks -- Chapter 6 - A Predictive Model for E-Bank Operational Risk Management -- Chapter 7 - Predictive Data Mining for Project Portfolio Risk Management -- Chapter 8 - Elements of Financial Risk Management for Grid and Utility Computing -- Chapter 9 - Service Level Agreements for Web Hosting Systems -- Chapter 10 - Optimal Control of Web Hosting Systems under Service Level Agreements -- Chapter 11 - Sequential Risk Management in E-Business by Reinforcement Learning -- Chapter 12 - Predicting and Optimizing Customer Behaviors -- Index.