Markets, Hierarchies, and the Evolving Nature of Interorganizational Cooperation -- Implementing E-Business Models in the Public Services: Challenges, Constraints, and Successful Elements -- Ambient E-Service: Applications and Embracing Model -- Superior Customer Value and Network Size in Markets Characterized by Network Effects -- Pure Play vs. Bricks-and-Clicks: A Study of Their Benefits and Practices -- Engaging SMEs in E-Business: Insights from an Empirical Study -- China and India: E-Business in the Developing World -- The Role of Trust in Business-to-Business E-Commerce Collaboration in a Unique Environment in Australia -- Incorporating Web Services into E-Business Systems: An SME Perspective -- Modelling in Clinical Practice with Web Services and BPEL -- Assessing the Potential Impact of Web Services on Business Processes -- Web Service Orchestration and Choreography: Enabling Business Processes on the Web -- Metering and Accounting for Service-Oriented Computing -- Effects of Web-Based Customer Relationship Management on Customer Satisfaction: A Structual Equation Modeling Analysis -- The Formation of Online Trust -- The Influence of Familiarity and Security on Decision Making Processes in E-Commerce: The Role of User Experience -- The Roles of Online Intermediaries in Collective Memory-Supported Electronic Negotiation -- Morethailand.com: Online Travel Intermediary.