Setting the stage for change: February -- MCCA February : Wes's challenge -- FinServia February : Mary's challenge -- Both companies February : setting initial approaches -- Understanding the landscape: March 2008 -- MCCA March : getting to know MCCA team & culture -- FinServia March : re-orienting the GRI relationship -- MCCA March : solving the chief engineer puzzle -- Beginning the transformations: April-May -- FinServia end of April : six weeks to change the finservia organization -- MCCA end of May : six weeks to start the MCCA transformation -- Transformations take hold : May-September -- FinServia May : making delivery commitments -- MCCA July : DocWorld : engaging with the salesforce & customers -- FinServia July : sprint one demo : dealing with disappointment -- MCCA September : Jack's gambit -- Looking back and looking ahead : December -- December : sustaining lean & agile -- Summary and conclusions : transforming to become lean and agile.