Title Page -- Copyright Page -- What Thought Leaders Are Saying About The Book of Agreement -- Also by Stewart Levine Getting to Resolution: Turning Conflict into Collaboration -- FOREWORD -- PREFACE -- Acknowledgments -- INTRODUCTION: WELCOME TO THE WORLD OF AGREEMENT AND RESOLUTION -- Agreements for Results -- Getting to Resolution -- Contents -- Contexts -- Business Organizations -- The Government -- The Not-for-Profit Sector -- Changing Personal Demographics -- PART I: THE FOUNDATION: LAW, PRINCIPLES, ELEMENTS, AND TEMPLATES -- CHAPTER 1: THE LAW OF AGREEMENT -- LAW OF AGREEMENT -- PRINCIPLES OF AGREEMENT -- THE BASIC LAW -- CHAPTER 2: THE TEN ESSENTIAL ELEMENTS OF EFFECTIVE AGREEMENTS -- Capital Kids Operational Agreement -- CHAPTER 3: THREE FACETS OF AGREEMENT -- CHAPTER 4: THE NEW MINDSET: AGREEMENTS FOR RESULTS -- Comparison: Agreements for Results and Agreements for Protection -- CHAPTER 5: ARE THEY LEGALLY BINDING CONTRACTS? -- Agreements for Results Are Legally Binding Contracts -- Legalese Is Not Required -- Protection Permissible -- Training Your Lawyer -- CHAPTER 6: WHEN CONFLICT SURFACES: THE RESOLUTIONARY MODEL -- PART II: ORGANIZATIONAL APPLICATIONS -- CHAPTER 7: EMPLOYMENT RELATIONSHIPS -- Employment Agreement -- CHAPTER 8: SENIOR EXECUTIVE TEAMS -- Agreement -- CHAPTER 9: AGREEMENTS WITH SUPPLIERS -- Operating Agreement -- CHAPTER 10: SALES AGREEMENTS -- Standard Auto Sales Agreement Clauses -- We Pledge to You -- CHAPTER 11: TEAM AGREEMENTS -- Team Agreement -- CHAPTER 12: DIVERSITY AGREEMENTS -- Diversity Pledge -- CHAPTER 13: LEARNING AGREEMENTS -- Learning Agreement -- CHAPTER 14: JOINT VENTURE AGREEMENTS -- Law Firm Management Institute -- CHAPTER 15: AGREEMENTS BETWEEN DEPARTMENTS -- Collaboration Agreement -- CHAPTER 16: PERFORMANCE APPRAISAL AGREEMENTS -- Curing the Appraisal "Virus" -- CHAPTER 17: FEEDBACK AGREEMENTS.

Participation Agreement for a Feedback Environment -- CHAPTER 18: DELEGATION AGREEMENTS -- Delegating for Effectiveness -- CHAPTER 19: BOARD OF DIRECTORS AGREEMENTS -- Board of Directors Agreement -- CHAPTER 20: STOCKHOLDERS AGREEMENTS -- Agreement with Shareholders -- CHAPTER 21: STAKEHOLDERS AGREEMENTS -- Stakeholder's Agreement -- CHAPTER 22: COMMUNITY AGREEMENTS -- Agreement of Good Citizenship -- PART III: PROFESSIONAL AND BUSINESS RELATIONSHIPS -- CHAPTER 23: CONSULTANTS -- Letter Agreement -- CHAPTER 24: PERSONAL COACHES -- Agreement for Coaching Services -- CHAPTER 25: THERAPISTS -- Program Participation Agreement -- CHAPTER 26: PHYSICIANS, DENTISTS, AND HEALTHCARE PRACTITIONERS -- New Patient Agreement for Healthcare -- CHAPTER 27: REALTORS -- Agreement for Real Estate Services -- CHAPTER 28: BUILDING CONTRACTORS -- Agreement for Residential Construction -- CHAPTER 29: FINANCIAL PLANNERS -- Financial Planning Service -- CHAPTER 30: LAWYERS -- Legal Services Agreement -- PART IV: PERSONAL APPLICATIONS -- CHAPTER 31: AGREEMENTS WITH YOURSELF -- Agreement for Creating My Perfect Job -- CHAPTER 32: AGREEMENTS WITH SPOUSES OR DOMESTIC PARTNERS -- Our Marriage Agreement -- CHAPTER 33: AGREEMENT ENDING A MARRIAGE -- Memorandum of Understandings (MOU) -- CHAPTER 34: A NUCLEAR FAMILY AGREEMENT -- Our Family Agreement -- CHAPTER 35: AGREEMENT WITH EXTENDED FAMILIES -- Smithfield Family Agreement -- CHAPTER 36: AGREEMENT WITH PARENTS -- Family Transition Agreement -- CHAPTER 37: AGREEMENT BETWEEN PARENTS -- Cooperative Positive Parenting -- PART V: CREATING A CULTURE OF AGREEMENT AND RESOLUTION -- CHAPTER 38: THE BENEFITS OF A CULTURE OF AGREEMENT -- The Cost of Conflict -- Direct Costs -- Productivity Cost -- Continuity Cost -- Emotional Cost -- Why So Expensive? -- The Value of Agreements for Results.

CHAPTER 39: CREATING A CULTURE OF AGREEMENT: MANAGING BY AGREEMENT, THE NEW MBA -- A Challenging Time for Organizations -- The Source of Dissonance and Conflict -- The Management Opportunity -- How MBA Works -- The Art of Agreement -- The Ten Elements of Agreement -- The Seven-Step Process of Resolution -- CHAPTER 40: DESIGNING AN IMPLEMENTATION PLAN -- Guiding Principles -- ENDNOTES -- SELECTED BIBLIOGRAPHY -- INDEX -- ABOUT THE AUTHOR -- RESOLUTIONWORKS.