Contents -- Forword -- Preface -- 1. Introduction -- 1.1 What is Mission Critical? -- 1.2 Purpose of the book -- 1.3 Network Continuity Versus Disaster Recovery -- 1.4 The Case for Mission-Critical Planning -- 1.5 Trends Affecting Continuity Planning -- 1.6 Mission Goals and Objectives -- 1.7 Orginization of the Book -- 2. Principals of Continuity -- 2.1 Fault Mechanics -- 2.2 Principles of Redundancy -- 2.3 Principles of Tolerance -- 2.4 Principles of Design -- 2.5 Summary and Conclusions -- 3. Continuity Metrics -- 3.1 Recovery Metrics -- 3.2 Reliability Metrics -- 3.3 Availability Metrics -- 3.4 Exposure Metrics -- 3.5 Risk/Loss Metrics -- 3.6 Cost Metrics -- 3.7 Capacity Metrics -- 3.8 Performance Metrics -- 3.9 Summary and Conclusions -- 4. Network Topology and Protocol Considerations for Continuity -- 4.1 Network Topology -- 4.2 Network Protocol Considerations -- 4.3 Summary and Conclusions -- 5. Networking Technologies for Continuity -- 5.1 Local Area Networks -- 5.2 Wide Area Networks -- 5.3 Metropolitan Area Networks -- 5.4 Summary and Conclusions -- 6. Processing, Load Control, and Internetworking for Continuity -- 6.1 Clusters -- 6.2 Load Balancing -- 6.3 Internetworking -- 6.4 Caching -- 6.5 Summary and Conclusions -- 7. Networking Access Continuity -- 7.1 Voice Network Access -- 7.2 Data Network Access -- 7.3 Wireless Access -- 7.4 Summary and Conclusions -- 8. Mission-Critical Platforms -- 8.1 Critical Platform Characteristics -- 8.2 Platform Tolerance -- 8.3 Server Platforms -- 8.4 Network Platforms -- 8.5 Platform Managements -- 8.6 Power Management -- 8.7 Summary and Conclusions -- 9. Software Application Continuity -- 9.1 Classifying Applications -- 9.2 Application Development -- 9.3 Application Architecture -- 9.4 Application Deployment -- 9.5 Application Performance Management -- 9.6 Application Recovery.

9.7 Application/Platform Interaction -- 9.8 Application Performance Checklist -- 9.9 Summary and Conclusions -- 10. Storage Continuity -- 10.1 Mission-Critical Storage Requirements -- 10.2 Data Replication -- 10.3 Replication Strategies -- 10.4 Backup Strategies -- 10.5 Storage Systems -- 10.6 Storage Sites and Services -- 10.7 Networked Storage -- 10.8 Storage Operations and Management -- 10.9 Summary and Conclusions -- 11. Continuity Facilities -- 11.1 Enterprise Layout -- 11.2 Cable Plant -- 11.3 Power Plant -- 11.4 Environmental Strategies -- 11.5 Summary and Conclusions -- 12. Network Management for Continuity -- 12.1 Migrating Network Management to the Enterprise -- 12.2 Topology Discovery -- 12.3 Network Monitoring -- 12.4 Problem Resolution -- 12.5 Restoration Management -- 12.6 Carrier/Supplier Management -- 12.7 Traffic Management -- 12.8 Service-Level Management -- 12.9 QoS -- 12.10 Policy-Based Network Management -- 12.11 Service-Level Agreements -- 12.12 Change Management -- 12.13 Summary and Conclusions -- 13. Using Recovery Sites -- 13.1 Types of Sites -- 13.2 Site Services -- 13.3 Implementing and Managing Recovery Sites -- 13.4 Summary and Conclusions -- 14. Continuity Testing -- 14.1 Requirements and Testing -- 14.2 Test Planning -- 14.3 Test Environment -- 14.4 Test Phases -- 14.5 Summary and Counclusions -- 15. Summary and Conclusions -- About the Author -- Index.