The experience : the 5 principles of Disney service and relationship excellence
Title:
The experience : the 5 principles of Disney service and relationship excellence
Author:
Loeffler, Bruce, author.
ISBN:
9781119153795
9781119028673
9781119028772
Personal Author:
Physical Description:
1 online resource : illustrations
General Note:
"How to tell your clients and customers I.C.A.R.E."--Cover
Includes index.
Local Note:
O'Reilly
Subject Term:
Added Author:
Holds: Copies: