Contents -- CONTRIBUTORS -- 1. Introduction -- The Strategic Alignment Model -- 2. Aligning Business and IT Strategies -- 3. Applying the Strategic Alignment Model -- Business Strategy -- 4. Aligning IT with New Competitive Strategies -- 5. Building Global Competence -- IT Strategy -- 6. Do You Need an IT Strategy? -- 7. Managing by Wire: Using IT to Transform a Business from "Make-and-Sell" to "Sense-and-Respond" -- 8. Electronic Commerce and the Extended Enterprise -- 9. Benchmarking IT Strategic Alignment -- Organizational Infrastructure and Processes -- 10. Business Culture: The Key to Regaining Competitive Edge -- 11. Managing the Business Transformation Process -- IT Infrastructure and Processes -- 12. IT Value and the Role of IT Infrastructure Investments -- Appendices -- A. Strategic Alignment Research and Practice: A Review and Research Agenda -- B. Glossary of Strategic Alignment Terminology -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- X.