TITLE -- COPYRIGHT -- PREFACE -- ABOUT THE AUTHOR -- CONTENTS -- PART I The Occupational Safety and Health Act -- FEDERAL OSHA -- OSHA'S ROLE IN SAFETY AND HEALTH -- BROAD COVERAGE OF THE OSH ACT -- STATE PROGRAMS -- OSHA STANDARDS AND REGULATIONS -- STANDARDS DEVELOPMENT -- VARIANCES -- KEY OSHA STANDARDS -- EMPLOYER AND EMPLOYEE RESPONSIBILITIES AND RIGHTS -- EMPLOYERS RESPONSIBILITIES -- EMPLOYER RIGHTS UNDER OSHA -- EMPLOYEE RESPONSIBILITIES -- EMPLOYEE RIGHTS UNDER OSHA -- OSHA RECORDKEEPING AND REPORTING -- WHAT IS AN OCCUPATIONAL INJURY OR ILLNESS? -- COMMUNICATION AND TRAINING RESPONSIBILITIES -- PART II OSHA Inspections: What to Expect -- WHY ME? OSHA'S ENFORCEMENT PRIORITIES -- OSHA'S IMAGE -- ADMISSION TO AN EMPLOYER'S PREMISES -- OSHA'S INSPECTION PRIORITIES -- FIRST PRIORITY: IMMINENT DANGER -- SECOND PRIORITY: CATASTROPHES AND FATAL ACCIDENTS -- THIRD PRIORITY: EMPLOYEE COMPLAINTS -- Avoiding Employee Complaints to OSHA -- FOURTH PRIORITY: HIGH-HAZARD INDUSTRY INSPECTIONS -- FIFTH PRIORITY: FOLLOW-UP INSPECTIONS -- TRUE OR FALSE -- ARE OSHA INSPECTIONS EFFECTIVE? -- MANAGING AN OSHA INSPECTION -- MANAGEMENT ACTION STEPS BEFORE INSPECTION -- CHECKLIST: PREPARING FOR AN OSHA VISIT -- THE OPENING CONFERENCE -- MANAGEMENT ACTION STEPS TO TAKE AT THE OPENING CONFERENCE -- OPENING CONFERENCE REVIEW -- INSPECTION TOUR -- LIMITING OSHA INSPECTIONS -- MANAGEMENT ACTION STEPS DURING THE INSPECTION TOUR -- THE CLOSING CONFERENCE -- MANAGEMENT ACTION STEPS AT THE CLOSING CONFERENCE -- TRUE OR FALSE -- PART III Citations, Penalties and the Appeal Process -- CITATIONS AND PENALTIES -- OSHA'S PENALTY GRID -- TYPES OF PENALTIES -- Eggregious Penalties -- Willful Violation -- Serious Violation -- Other-Than-Serious Violation -- Repeat Violation -- Failure to Correct Prior Violation -- De Minimus Violation -- PENALTY-ADJUSTMENT FACTORS.

Gravity of the Violation -- Company Size -- 'Good Faith' -- History -- APPEALING CITATIONS -- PREPARING FOR THE APPEAL -- APPEALS BY EMPLOYEES -- PREPARING FOR THE INFORMAL CONFERENCE -- QUICK REVIEW -- MANAGEMENT PROTOCOL AT AN OSHA INFORMAL CONFERENCE -- HOW TO CONTEST AN OSHA CITATION -- THE OSHA REVIEW COMMISSION (OSHRC) -- Test Your Knowledge -- PART IV Help from OSHA -- HELP FROM OSHA: OSHA'S CONSULTING SERVICES -- OSHA'S VOLUNTARY PROTECTION PROGRAMS -- OTHER OSHA SERVICES -- CONCLUSION -- PART V Appendix -- Safety and Occupational Health -- NATIONAL OFFICES.