Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Series Editor's Introduction -- Acknowledgments -- 1. Introduction -- Part I. Measuring Data Quality -- 2. Measuring Data Accuracy: A Framework and Review -- 3. Developing Measurement Scales for Data-Quality Dimensions -- 4. A Cyclic-Hierarchical Method for Database Data-Quality Evaluation and Improvement -- 5. Model-Based Data-Quality Evaluation: A Comparison of Internet Classifieds Operated by Newspapers and Nonnewspaper Firms -- Part II. Modeling and Developing Information Processes for Information Quality -- 6. Building Quality into Information Supply Chains: Robust Information Supply Chains -- 7. What's in Your Information Product Inventory? -- 8. IP-UML: A Methodology for Quality Improvement Based on Information Product Maps and Unified Modeling Language -- Part III. Data- and Information-Quality Improvement: Case Studies -- 9. Introducing Data-Quality Management in Data Warehousing -- 10. Improving Government-to-Business Relationships Through Data Reconciliation and Process Reengineering -- 11. Understanding Interdependencies Between Information and Organizational Processes -- Part IV. Organizational Issues in Information Quality -- 12. Exemplifying Business Opportunities for Improving Data Quality from Corporate Household Research -- 13. Criticality of Factors Affecting Data Quality of Accounting Information Systems: How Perceptions of Importance and Performance Can Differ -- Part V. Education and Capability Building in Information Quality -- 14. Teaching, Learning, and Curriculum Development to Support Managing Information as a Product -- 15. Redefining the Scope and Focus of Information-Quality Work: A General Systems Theory Perspective -- Editors and Contributors -- Series Editor -- Index.