Contents -- Preface -- Prologue: Key Trends in E-Learning -- Benefits from Technology -- Key Enabling Technologies -- Key E-Learning Markets -- E-Learning for Economic Development -- Public and Private Expenditures for Education -- E-Learning in Developing Countries -- Developing Regions: Asia and Africa -- Access to Electronic Learning in Asia -- Access to Electronic Learning in Africa -- Advantages of E-Learning in Developing Countries -- Learning Support in Organizations -- Part 1: Managment Support: Introduction -- Beyond the Learning Organization -- 1. Implementing Organizational Learning: Learning for the Learning Organization -- Knowledge Technology Strategy -- Web-Based Learning: E-Learning -- Learning Organization and Organizational Learning -- The Market of Knowledge Applications -- Knowledge and Abilities -- Psychological Factors of Success -- Competences on the Balance Sheet -- Value Extraction and Value Creation -- Capital versus Talent -- 2. Implementing Educational Controlling: Web-Based Training Performance and Controlling -- More Training for Less Money -- The Cost of Training -- Learning Efficacy and Cost Efficacy -- The Process of Controlling -- Calculating Success -- Gains from Goal-Directed Planning -- Part 2: Performance Support: Introduction -- Quality of E-Learning Environments -- Active Documents and Active Communication -- Knowledge Management -- 3. Implementing Web-Based Training: Exploring Electronic Media and the Human Mind -- From CD-ROM to Internet -- From Help Pages to Performance Support Systems -- Learning to Learn -- The Role of Meta-Cognition -- Integrating Performance Support in Learning Systems -- Generic Performance Support -- 4. Implementing Electronic Courses: Collaborative and Interactive Distance Learning -- Collaborative Learning with Electronic Media.

The Notion of Active Documents -- Implementation of Active Documents -- The Heuristic Approach -- The Iconic Approach -- The Linguistic Approach -- Applications of Active Documents -- The Learning Environment -- Experiment 1: Collaborative Learning Strategies -- Participants of Experiment 1 -- Material and Procedures of Experiment 1 -- Design of Experiment 1 -- Results of Experiment 1 -- Comparison of WBT and Seminar -- Factors of Online Learning -- Expert Participation -- Team Interviews and Discussion -- Learning Culture -- 5. Implementing Online Curricula: New and Emerging Media in Distance Education -- Learning Support Systems -- Event and Learning Management -- Conducting the NEMDE Course -- Computer Mediated Expert Communication -- Learning Strategies -- Course Structure and Objectives -- Course Objectives -- Course Development -- Assignments -- Focused Discussions -- Effective Tutoring -- Part 3: Decision Support: Introduction -- 6. Implementing Expert Guidance: Expert Advisor for Vocational Guidance -- Career Decision Making -- Models for Vocational Guidance -- Vocational Interests of Young Adults -- Knowledge and System Engineering for Vocational Guidance -- Calculating the Goodness of Fit -- Matching Careers to Individual Interests -- Implementation of the Expert Advisor -- System Implementation and Product Development -- Evaluation of the Expert Advisor -- Career and System Options -- 7. Implementing Adaptive Multimedia: Effects of Individualized Testing Videos and Photography on Acceptance and Recall -- Media Effects -- Career Counseling -- Pilot Study -- Experiment 2: Photo and Video -- Participants of Experiment 2 -- Design of Experiment 2 -- Materials and Procedure of Experiment 2 -- Results of Experiment 2 -- Summary of Experiment 2 -- Experiment 3: Individual Information.

Participants of Experiment 3 -- Design of Experiment 3 -- Materials and Procedure of Experiment 3 -- Results of Experiment 3 -- Summary of Experiment 3 -- Field study: Comparing Electronic and Printed Media -- Summary of Field Study -- Mental Integration of Multiple Media -- Part 4: Self Learning Systems: Introduction -- 8. Implementing Knowledge Structures: Searching the Web Without Losing One's Mind -- Visionary Terabytes -- Reality Bites -- The Myths of Multimedia and Hypermedia -- Myth 1: More Media Leads to More Learning -- Myth 2: Hypertexts Convey Structural Knowledge -- Myth 3: Web is Easy Print is Tough -- Complexity of Models and Reality -- SHOEs for Web Walkers -- Traveling Agents: Knowledge Robots -- Educating Knowbots for Education -- 9. Implementing Knowledge Robots: Knowledge Robots for Knowledge Workers -- Entering the Infoverse -- If It Works It's not AI -- Neuroscience Aspect -- Information Science Aspect -- The Age of Intelligent Machines -- Epilogue: Future Developments -- E-Assisted E-Learning in 2010 -- The Wizard in the Glasses -- E-Assisted E-Learning in the Future -- Virtual Keyboards -- Global and Culture-Fair Communication -- PDAs Revisited -- What We May Learn -- Planets of Learning -- Ecology of Mind -- Virtual Minds -- Maps and Minds -- Invisible Computing and Embedded Learning -- Appendices -- Bibliography -- Index.