Front Cover -- Leadership and Cultural Webs in Organisations: Weavers' Tales -- Copyright Page -- Contents -- Preface -- ORGsimONE Cards -- References -- Acknowledgements -- Chapter 1 Beyond the Holy Grail -- Three Envelopes -- Know Your Maps -- A Quiet Revolution -- A Lesson in Hubris -- Bateson's Dog -- Structure of the Book -- References -- Chapter 2 Seeing with Our Minds -- In Search of Meaning… -- Early Excursions -- Meaning is Neither Universal Nor Fixed -- Cultures as Webs of Signification -- Behaviour Is Symbolic … Symbols Carry Meaning -- Organisation Structures as Symbols… -- Words Make Worlds… -- References -- Chapter 3 Symbols and Culture: Terms, Tales and Totems -- First Impressions - The Public Face of the Culture -- Second Impressions - Encountering the Informal Face of the Culture -- Early Socialisation -- Secondary Socialisation - Getting into the Swim -- Deep Familiarity - Things Get Real -- High and Low-Profile Symbols -- High-Profile Symbols -- Low-Profile Symbols -- Symbolic Alignment or Mixed Messages -- The Paradox of High and Low-Profile Symbols -- The Craft of Weaving -- Amplification and Magnification - the Goldfish Bowl Effect -- Conclusion -- References -- Chapter 4 Putting Ourselves in the Picture -- 'Be the message, just make it clear…'1 Embodiment as Intervention -- Language, Metaphor and the Formulation of Questions: The Gentle Art of Framing and Reframing -- Framing and Reframing -- Words Make Worlds: Language and Metaphor as Cultural Threads -- Systems and Procedures as Cultural Threads -- The Medium is the Message: Experience as Thread -- Other Threads -- Signage -- Appointments, Promotions and Departures -- Team Composition -- Building Design - Artefacts -- Concluding Thoughts -- References -- Chapter 5 The Weaver's Craft -- Fateful Questions -- Treasure Your Exceptions -- Difference that Makes a Difference.

Not All Difference Makes a Difference -- New Ways - The Inner London Magistrate's Courts Service -- Engaging in Inquiry -- Weaving -- Connecting Different Worlds - The Lunchtime Conversations -- Concluding Comments -- References -- Chapter 6 When Cultures Merge -- The Challenge -- Weaving a New Cultural Tapestry - the NSN Story -- Going Global - The JAM -- Reflections - Weavers Among Weavers -- Interweaving High and Low-Profile Symbols -- References -- Chapter 7 The Pattern That Connects -- Sleepy Hollow -- Engineering Incorporated - when the solution is the problem -- System Solutions … Organisation as Algorithm -- Dartington Glass -- The Pattern that Connects -- References -- Chapter 8 Revealing Cultural Patterns -- Revealing the Culture - Estrangement -- Revealing the Culture - Enactment -- Revealing the Culture - Exemplification -- Imagery - A Fourth Principle? -- References -- Chapter 9 Web as Metaphor -- From Ordinary to Extraordinary Leadership -- Beyond Mechanistic Thinking -- On Webs -- 1. Webs Are Strong … -- 2. Webs Rely on Secure Anchors -- 3. The Construction of a Web Commences with the Weaving of Radial Threads -- 4. Spiders Use Temporary Threads in the Process of Constructing a Web -- 5. Webs are Comprised of Many Interwoven Threads -- 6. Webs Provide Non-Sticky Pathways by Which a Spider Can Travel -- 7. Webs Are Hard to See … -- 8. The Spaces Are as Important as the Thread -- 9. Spiders Work with up to Seven Different Kinds of Silk When Weaving a Web -- References -- Chapter 10 The Leader's Tale: A Weaver Among Weavers -- Be the Message: Leader as Living Symbol -- Work with Many Weavers: Leader as Weaver Among Weavers -- Leader as Caretaker, Broker and Sponsor -- Ensure Secure Anchors -- Leader as Cultural Provocateur -- Look for the Pattern That Connects - Know Your Culture -- Attend to the Message of the Medium.

Shine a Light - the Power of Presence -- Creating and Safeguarding the Quality of Spaces Between Threads -- Encourage Overlapping Ecologies -- Limits of the Metaphor -- And Finally … -- References -- Index.