Cover image for The business relationship management handbook the business guide to relationship management : the essential part of any IT/business alignment strategy
The business relationship management handbook the business guide to relationship management : the essential part of any IT/business alignment strategy
Title:
The business relationship management handbook the business guide to relationship management : the essential part of any IT/business alignment strategy
Author:
Menken, Ivanka.
ISBN:
9781742440828
Personal Author:
Publication Information:
[Australia?] : Emereo, [2009?]
Physical Description:
1 online resource.
General Note:
Title from PDF cover (viewed Sept. 18, 2009).
Abstract:
A professional technical roadmap to BRM Business Relationship Management & IT / Business Alignment Strategy: concept models & process frameworks; roles & responsibilities; service levels & requirements; goals, metrics & KPIs; & more.
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