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1.
Idealized Design: Creating an Organization's Future
Idealized Design: Creating an Organization's Future
by
Ackoff, Russell, author.
https://learning.oreilly.com/library/view/~/0131963635/?ar
https://learning.oreilly.com/library/view/~/0131963635
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Customer Culture: How FedEx® and Other Great Companies Put the Customer First Every Day
Customer Culture: How FedEx® and Other Great Companies Put the Customer First Every Day
by
Basch, Michael, author.
https://learning.oreilly.com/library/view/~/0130353310/?ar
https://learning.oreilly.com/library/view/~/0130353310
https://go.oreilly.com/library-access/library/view/-/0130353310/?ar
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