Crucial conversations : tools for talking when stakes are high
Title:
Crucial conversations : tools for talking when stakes are high
Author:
Patterson, Kerry, 1946-
ISBN:
9780071772204
9780071775304
Edition:
Second edition
Publication Information:
New York ; London : McGraw-Hill, ©2012.
Physical Description:
1 online resource (xviii, 244 pages)
General Note:
Previous edition: 2002.
Local Note:
O'Reilly
Subject Term:
Genre:
Added Author:
Holds: Copies: