FrontMatter -- Acknowledgments -- Contents -- Executive Summary -- 1 Introduction -- PART I Human-System Integration in the Context of System Development -- 2 The System Development Process -- 3 Human-System Integration and the System Development Process -- 4 Managing Risks -- 5 Case Studies -- Part II Human-System Integration Methods in System Development -- 6 Defining Opportunities and Context of Use -- 7 Defining Requirements and Design -- 8 Methods for Evaluation -- Part III The Future: Scenarios, Conclusions, and Recommendations -- 9 Scenarios for the Future -- 10 Conclusions and Recommendations -- References -- Appendixes -- Appendix A Sponsors and Contributors -- Appendix B Biographical Sketches of Committee Members and Staff -- Index.