Managing quality customer service a practical guide for establishing a service operation
Title:
Managing quality customer service a practical guide for establishing a service operation
Author:
Martin, William B.
Personal Author:
Publication Information:
Los Altos, Calif. : Crisp, c1989.
Physical Description:
viii, 94 p. : ill.
Series:
Fifty-Minute series
Fifty-Minute series.
Genre:
Added Corporate Author:
Electronic Access:
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