Knowledge management and drivers of innovation in services
Title:
Knowledge management and drivers of innovation in services
Author:
Ordóñez de Pablos, Patricia, 1975-
Publication Information:
Hershey, Pa. : Information Science Reference, c2012.
Physical Description:
xviii, 331 p. : ill.
Abstract:
"This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.
Genre:
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Electronic Access:
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