TITLE -- COPYRIGHT -- PREFACE -- CONTENTS -- SECTION I UNDERSTANDING STRESS -- STRESS IS DETERMINED BY THE BEHOLDER -- STRESS MEANS DIFFERENT THINGS -- STRESS IS IT GETTING YOU DOWN? -- TEST YOURSELF -- BEHAVIOR PATTERNS* -- ADD BALANCE TO YOUR LIFE -- STAGES OF STRESS -- UNDERSTANDING THE THREE BASIC STAGES OF STRESS -- HOW STRESS AFFECTS OUR PHYSICAL SELF -- OUR "SYSTEM" UNDER STRESS -- STRESS IN THE WORKPLACE -- JOB STRESS -- SYMPTOMS OF STRESS IN THE WORKPLACE -- ISSUES FOR MANAGERS AND SUPERVISORS -- BURNOUT: AN OCCUPATIONAL HAZARD -- CONDITIONS LEADING TO BURNOUT -- SYMPTOMS OF BURNOUT -- WHO IS MOST LIKELY TO EXPERIENCE BURNOUT? -- THE MOST IMPORTANT ROLE FOR MANAGERS IN DEALING WITH BURNOUT -- SOME STRESS IS NECESSARY -- SECTION II LEARNING TO MANAGE STRESS -- WEEKLY STRESS JOURNAL -- STRESS CHARTING -- CONCEPTUAL METHODS OF COPING WITH STRESS -- STRATEGIES FOR SUPERVISORS TO HELP EMPLOYEES MANAGE STRESS -- STRATEGIES FOR EMPLOYEES FOR MANAGING JOB STRESS -- EXPRESS YOUR FEELINGS AND DEAL WITH STRESS -- STRESS RELEASES AND SAFETY VALVES -- SCORE YOURSELF -- CASE STUDY #1 MARIA COPES WITH STRESS -- SECTION III UNDERSTANDING YOURSELF AND OTHERS -- RELATING TO OTHERS -- ACCEPTING MYSELF AS A UNIQUE PERSON -- I AM UNIQUE -- UNREALISTIC EXPECTATIONS -- ASSESSING MY STRENGTHS -- UNIVERSAL HUMAN NEEDS -- BUILDING BETTER RELATIONSHIPS -- NEGATIVE PATTERNS IN INTERPERSONAL RELATIONSHIPS -- CASE STUDY #2 JOHN RELATES TO FAMILY AND FRIENDS -- SECTION IV UNDERSTANDING MENTAL HEALTH -- BASIC INGREDIENTS FOR GOOD MENTAL HEALTH -- EMOTIONS AND YOU -- MENTAL HEALTH AND EMOTIONS -- LOOKING AT MY MENTAL HEALTH -- HOW IS YOUR MENTAL HEALTH? -- CASE STUDY #3 ROGER DEALS WITH A COMMON PROBLEM -- SECTION V MAINTAINING GOOD MENTAL HEALTH -- TEN STEPS FOR MAINTAINING MENTAL FITNESS -- STARTS AND STOPS IN BUILDING SELF-CONFIDENCE -- CONFLICT RESOLUTION.

REDUCED LEVELS OF STRESS AND IMPROVED MENTAL FITNESS ARE THE REWARDS OF THIS PROGRAM -- CASE STUDY #4 CAROL LOOKS AHEAD -- REVIEW -- PERSONAL GOAL SETTING -- PERSONAL GOALS -- GOALS REVIEW -- READING REVIEW SELF-TEST -- ANSWERS TO SELF-TEST -- AUTHORS' SUGGESTED ANSWERS TO CASES -- Case #1 -- Case #2 -- Case #3 -- Case #4.