Business Dashboards: A Visual Catalog for Design and Deployment -- Contents -- Preface -- Book Summary -- PART 1: INTRODUCTION TO DASHBOARDS -- chapter 1: Dashboard Definition -- chapter 2: Dashboards' Role in a Business Intelligence Solution -- ENTERPRISE PORTALS -- DASHBOARDS AND STRATEGY -- DASHBOARDS AND PLANNING -- DASHBOARDS AND REPORTING -- DASHBOARDS AND ANALYTICS -- chapter 3: Why Dashboards Have Become so Popular -- DASHBOARD BENEFITS -- IF IT CANNOT BE MEASURED, DO NOT BOTHER -- chapter 4: Types of Dashboards -- STRATEGIC DASHBOARDS -- TACTICAL DASHBOARDS -- OPERATIONAL DASHBOARDS -- chapter 5: Designing Metrics and Key Performance Indicators -- DIFFERENCE BETWEEN METRICS AND KPIS -- TEN STEPS TO SUCCESSFUL KPI AND METRIC DESIGN -- A CLOSING NOTE AND WHAT TO EXPECT IN THE FUTURE -- chapter 6: Dashboard Scenario: Use Case -- CASE OVERVIEW -- SCENARIO WALKTHROUGH -- chapter 7: Getting Ready for the Implementation -- PEOPLE-RELATED ITEMS -- TECHNICAL ITEMS -- PART 1: SUMMARY AND READINESS CHECKLIST -- PART 2: CREATING THE RIGHT BUSINESS INTELLIGENCE ARCHITECTURE FOR DASHBOARDS -- chapter 8: Why a Good Architecture Is Important -- chapter 9: Data Warehouse Techniques -- DATA WAREHOUSE -- ODS -- OLAP -- DATA MARTS -- chapter 10: Data Replication and Delivery -- ETL -- METADATA AND MDM -- SERVICE-ORIENTED ARCHITECTURE -- chapter 11: Query Language and Interactivity -- SQL -- DRILL UP, DRILL DOWN, DRILL ACROSS, DRILL TO DETAIL -- KEY PERFORMANCE INDICATORS -- chapter 12: Data Warehouse and Business Intelligence Dashboard Paradigm -- REAL-TIME DASHBOARDS -- SHORT-RANGE DASHBOARDS -- LONG-RANGE DASHBOARDS -- USE CASES -- chapter 13: Mobile Business Intelligence -- PART 2 SUMMARY AND READINESS CHECKLIST -- PART 3: DASHBOARD DESIGN -- chapter 14: Design Tips -- CREATING A STORYBOARD -- STORYBOARD DESIGN PROCESS -- chapter 15: Dashboard Examples.

OVERVIEW: DASHBOARD EXAMPLES -- STRATEGIC DASHBOARDS -- TACTICAL DASHBOARDS -- OPERATIONAL DASHBOARDS -- PART 3 SUMMARY AND READINESS CHECKLIST -- PART 4: MANAGING ADASHBOARD PROJECT -- chapter 16: Planning the Project -- PROJECT PHASES -- PROJECT PLANNING: KEY STEPS -- BUILDING USER SUPPORT AND INTEREST -- chapter 17: Engaging the Users -- BUILDING USER SUPPORT AND INTEREST -- PROJECT KICK-OFF -- chapter 18: Project Tips -- TEN PROJECT TIPS -- TEAMING -- INITIATION -- DELIVERY -- CLOSURE -- chapter 19: Training and Deployment -- KEY TASKS -- TEMPLATES -- DASHBOARDS DEPLOYMENT -- KEY TASKS -- DEPLOYMENT SIGN-OFF -- PART 4: SUMMARY AND READINESS CHECKLIST -- APPENDICES -- appendix A: Software Selection Tips -- TIPS BEFORE YOU START SOFTWARE EVALUATION AND SELECTION -- SOFTWARE SELECTION PROCESS -- appendix B: Installation -- appendix C: Hardware Recommendations -- RELATIONAL DATABASE SERVER -- OLAP DATABASE SERVER -- WEB SERVER -- DASHBOARD SERVER -- appendix D: Security Authentication Techniques -- appendix E: Metrics and Key Performance Indicator Examples -- METRICS AND KPIS BY DEPARTMENTAL FUNCTION -- METRICS AND KPIS BY INDUSTRY -- About the Authors -- Index.