Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Part 1 Introduction to hosting -- Chapter 1. Introduction -- 1.1 Our objectives -- 1.2 Conventions used in this book -- 1.3 Target audience of this IBM Redbook -- 1.3.1 Roles and skills -- 1.3.2 Matching topics in this book to roles and skills -- 1.4 For more information -- 1.4.1 IBM WebSphere Commerce product documentation -- 1.4.2 Web sites -- 1.4.3 IBM Redbooks -- Chapter 2. Hosting model in WebSphere Commerce V5.5 -- 2.1 Overview -- 2.2 eSite.sar -- 2.2.1 eSite Hub -- 2.2.2 Organization structure -- 2.2.3 SAR deployment -- 2.3 Store directory -- Part 2 ITSO hosting example -- Chapter 3. Applying Patterns -- 3.1 Patterns for e-business -- 3.1.1 Patterns for e-business overview -- 3.1.2 Example of pattern usage -- 3.2 Pattern application for an e-commerce site -- 3.3 The hosting composite pattern -- 3.3.1 Composite patterns -- 3.3.2 Electronic commerce composite pattern -- 3.3.3 Sell-side hub composite pattern -- 3.3.4 Hosting composite pattern -- Chapter 4. Requirements analysis -- 4.1 Overview -- 4.1.1 Definition of key terms -- 4.1.2 How to gather requirements -- 4.2 High-level business description -- 4.3 Business goals -- 4.4 Assumptions -- 4.5 Existing environment -- 4.5.1 Business perspective -- 4.5.2 IT perspective -- 4.6 Functional requirements -- 4.6.1 Catalog subsystem -- 4.6.2 Member subsystem -- 4.6.3 Order subsystem -- 4.6.4 Marketing subsystem -- 4.7 Non-functional requirements -- 4.7.1 Capacity and performance -- 4.7.2 Availability -- 4.7.3 Security -- 4.7.4 Systems management -- 4.7.5 Scalability -- 4.7.6 Maintainability -- 4.7.7 Manageability -- 4.7.8 System usability -- 4.7.9 Data integrity and failure recovery -- 4.8 Standards and policies -- 4.8.1 Business standards.

4.8.2 Platform standards -- 4.8.3 Application standards -- 4.8.4 Technical standards -- Chapter 5. Solution design -- 5.1 System context -- 5.2 System architecture -- 5.3 Component model -- 5.3.1 Web server -- 5.3.2 WebSphere Application Server -- 5.3.3 Database Server -- 5.3.4 WebSphere Commerce Server -- 5.3.5 WebSphere Commerce Payments Server -- 5.4 Store navigation -- 5.4.1 B2C asset store -- 5.4.2 B2B asset store -- 5.5 Shared catalog hierarchy -- 5.6 Site organizational hierarchy -- Chapter 6. Detailed design -- 6.1 Overview -- 6.2 New storefront style and template -- 6.2.1 Overview -- 6.2.2 Prerequisites -- 6.2.3 Steps -- 6.3 New e-Marketing Spot -- 6.3.1 Overview -- 6.3.2 Prerequisites -- 6.3.3 Steps -- 6.4 Customized store directory -- 6.4.1 Overview -- 6.4.2 Prerequisites -- 6.4.3 Steps -- 6.5 Dynamic text messages -- 6.5.1 Overview -- 6.5.2 Prerequisites -- 6.5.3 Steps -- 6.6 New asset store -- 6.6.1 Overview -- 6.6.2 Prerequisites -- 6.6.3 Steps -- 6.7 Custom shopcart display -- 6.7.1 Overview -- 6.7.2 Prerequisites -- 6.7.3 Steps -- 6.8 New coupon promotion -- 6.8.1 Overview -- 6.8.2 Prerequisites -- 6.8.3 Steps -- 6.9 Custom accelerator menu -- 6.9.1 Overview -- 6.9.2 Prerequisites -- 6.9.3 Steps -- 6.10 Custom registration menus -- 6.10.1 Overview -- 6.10.2 Prerequisites -- 6.10.3 Steps -- Part 3 Manage the ITSO hosting example -- Chapter 7. Development guidelines -- 7.1 Development methodology -- 7.1.1 Definitions -- 7.1.2 Overview -- 7.1.3 Using the methodology -- 7.2 Development environment -- 7.2.1 WebSphere Commerce Studio overview -- 7.2.2 Team development environment overview -- 7.2.3 Build environment overview -- 7.2.4 Deployment overview -- 7.3 Build and deploy process -- 7.3.1 Overview -- 7.3.2 Build procedure -- Chapter 8. Publish the SAR and create stores -- 8.1 Publish procedure -- 8.1.1 Loading the eSite model.

8.1.2 Publishing the eSite SAR -- 8.2 Administrative tasks -- 8.2.1 Configure Scheduler jobs -- 8.2.2 Configure e-mail -- 8.2.3 Code correction -- 8.3 Create organizations and users -- 8.3.1 Add the additional role of Seller to the Asset Store Organization -- 8.3.2 Create the eSite Hub organization administrator -- 8.3.3 Add roles to the newly created eSite Hub administrator -- 8.3.4 Create one or more new seller organizations -- 8.3.5 Create one or more new buyer organizations (B2B only) -- 8.3.6 Approve the requests for new seller and buyer organizations -- 8.3.7 Add Roles to newly created administrative users -- 8.4 Create stores -- 8.4.1 Store Creation Wizard -- 8.4.2 Setting up WebSphere Commerce Payments for your store -- 8.4.3 Assigning WebSphere Commerce Payments access roles -- 8.4.4 Open the store -- Chapter 9. ITSO sample code -- 9.1 Overview -- 9.2 New storefront style and template -- 9.2.1 Prerequisites -- 9.2.2 Deployment -- 9.2.3 Usage -- 9.3 New e-Marketing Spot -- 9.3.1 Overview -- 9.3.2 Prerequisites -- 9.3.3 Deployment -- 9.3.4 Usage -- 9.4 Customized store directory -- 9.4.1 Overview -- 9.4.2 Prerequisites -- 9.4.3 Deployment -- 9.4.4 Usage -- 9.5 Dynamic text messages -- 9.5.1 Overview -- 9.5.2 Prerequisites -- 9.5.3 Deployment -- 9.5.4 Usage -- 9.6 New asset store -- 9.6.1 Overview -- 9.6.2 Prerequisites -- 9.6.3 Deployment -- 9.6.4 Usage -- 9.7 Custom shopcart display -- 9.7.1 Overview -- 9.7.2 Prerequisites -- 9.7.3 Deployment -- 9.7.4 Usage -- 9.8 New coupon promotion -- 9.8.1 Prerequisites -- 9.8.2 Deployment -- 9.8.3 Usage -- 9.9 Custom accelerator menus -- 9.9.1 Overview -- 9.9.2 Prerequisites -- 9.9.3 Deployment -- 9.9.4 Usage -- 9.10 Custom registration menus -- 9.10.1 Overview -- 9.10.2 Prerequisites -- 9.10.3 Deployment -- 9.10.4 Usage -- Chapter 10. Manage the site -- 10.1 Tools -- 10.1.1 Configuration Manager.

10.1.2 Administration Console -- 10.1.3 eSite Hub -- 10.2 Tasks -- 10.2.1 Getting started -- 10.2.2 Organization administration -- 10.2.3 Payments administration -- 10.2.4 Catalog Administration -- 10.2.5 Monitor performance -- 10.2.6 Dynamic Caching -- 10.2.7 Database cleanup -- 10.2.8 Logging and tracing -- Chapter 11. Manage the hub -- 11.1 Overview -- 11.1.1 Roles -- 11.1.2 Access -- 11.2 eSite Hub -- 11.2.1 Hub menu -- 11.2.2 Hosting menu -- 11.2.3 Reports menu -- 11.3 eSite Catalog Asset Store -- 11.3.1 Product Management -- 11.3.2 Categories -- 11.3.3 Find Catalog Entries -- 11.3.4 Find Categories -- 11.3.5 Find Bundles or Kits -- 11.3.6 Find Merchandising Associations -- 11.4 B2B eSite Asset Store -- 11.4.1 Customer Profiles -- 11.4.2 Campaigns -- 11.4.3 Campaign Initiatives -- 11.4.4 e-Marketing Spots -- 11.4.5 Ad Copy -- 11.5 eSite Store Front Asset Store -- 11.5.1 Customer Profiles -- 11.5.2 Campaigns -- 11.5.3 Campaign Initiatives -- 11.5.4 e-Marketing Spots -- 11.5.5 Ad Copy -- Chapter 12. Manage a B2C store -- 12.1 Create the seller organization and administrator -- 12.2 Log on as the eSite Hub store administrator -- 12.3 Store administrator tasks -- 12.3.1 Store: Open/Close -- 12.3.2 Store: Replacing the eSite Hub store default information -- 12.3.3 Store: Changing store profile information -- 12.3.4 Store: Changing text on store pages & notification messages -- 12.3.5 Store: Uploading the store logo -- 12.3.6 Store: Changing store style -- 12.3.7 Store: Manage Files -- 12.3.8 Store: Change Flow -- 12.3.9 Store: Change Shipping -- 12.3.10 Store: Change Tax -- 12.3.11 Store: Payment Settings -- 12.3.12 Store: Message Type Configuration -- 12.3.13 Store: Reports Delivery Settings -- 12.3.14 Store: Fulfillment Centers -- 12.4 Marketing -- 12.4.1 Marketing: Customer Profiles -- 12.4.2 Marketing: Campaigns.

12.4.3 Marketing: Campaign Initiatives -- 12.4.4 Marketing: E-Marketing Spots -- 12.4.5 Marketing: Ad Copy -- 12.5 Merchandise -- 12.5.1 Merchandise: product management -- 12.5.2 Merchandise: Categories -- 12.5.3 Merchandise: Find Catalog Entries -- 12.5.4 Merchandise: Find Categories -- 12.5.5 Merchandise: Find Bundles or Kits -- 12.5.6 Merchandise: Find Merchandising Associations -- 12.5.7 Merchandise: Catalog Filter -- 12.5.8 Merchandise: Catalog Import -- 12.5.9 Merchandise: Expected Inventory -- 12.5.10 Merchandise: Vendors -- 12.5.11 Merchandise: Auctions -- 12.5.12 Merchandise: Find Auctions -- 12.5.13 Merchandise: Auction Styles -- 12.5.14 Merchandise: Bid Rules -- 12.5.15 Merchandise: Coupon Promotions -- 12.5.16 Merchandise: Product Promotions -- 12.5.17 Merchandise: Order Promotions -- 12.6 Operations -- 12.6.1 Operations: Create New Customer -- 12.6.2 Operations: Find Customer -- 12.6.3 Operations: Update Customer Details -- 12.6.4 Operations: Reset Customer Password -- 12.6.5 Operations: Find Orders -- 12.6.6 Operations: Place Guest Order -- 12.6.7 Operations: Auctions -- 12.6.8 Operations: Send Order E-mail Notification -- 12.6.9 Operations: Change Order Details -- 12.6.10 Operations: Add Order Comments -- 12.6.11 Operations: Cancel Order -- 12.6.12 Operations: Find a Pick Batch -- 12.6.13 Operations: Create a Pick Batch -- 12.6.14 Operations: Print a Pick Ticket -- 12.6.15 Operations: Print a Packing Slip -- 12.6.16 Operations: Generate Shipping Exceptions Report -- 12.6.17 Operations: Find Releases Ready to Ship -- 12.6.18 Operations: Create Package -- 12.6.19 Operations: Change Package -- 12.6.20 Operations: Delete Package -- 12.6.21 Operations: Confirm Release Shipped -- 12.6.22 Operations: Find a Return -- 12.6.23 Operations: Create a Return -- 12.6.24 Operations: Find Expected Inventory.

12.6.25 Operations: Create Expected Inventory.