Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Authors -- Co-authors -- Acknowledgements -- Become a published author -- Comments welcome -- Part 1 Planning -- Chapter 1. Introduction to the IBM Lotus Learning Management System -- 1.1 Introduction -- 1.2 What a Learning Management System is -- 1.3 What makes the IBM Lotus LMS special -- 1.3.1 Blended learning -- 1.3.2 Authoring tool -- 1.3.3 Offline client -- 1.3.4 The bottom line -- 1.4 How the LMS is different from LearningSpace -- 1.5 Lotus Workplace and the LMS -- Chapter 2. Planning your LMS deployment -- 2.1 What is in the LMS -- 2.1.1 How these components interact -- 2.1.2 A closer look at the LMS components -- 2.2 Making a project plan for deploying LMS -- 2.2.1 Stage 1: IBM Lotus LMS testbed launch -- 2.2.2 Stage 2: Scoping, planning, and architecture assessment -- 2.2.3 Stage 3: LMS deployment -- 2.2.4 Stage 4: Health check -- Chapter 3. Capacity planning for the LMS -- 3.1 Configuration options -- 3.1.1 Tier configuration -- 3.2 The initial capacity sizing -- 3.2.1 Defining student population -- 3.2.2 Defining the workload pattern -- 3.2.3 Performance objectives -- 3.2.4 Capacity planning -- 3.3 Scalability options -- 3.3.1 A small deployment -- 3.3.2 Another small deployment -- 3.3.3 A medium deployment -- 3.3.4 A large deployment -- 3.3.5 Deployment on remote locations -- 3.4 Database size estimation -- Part 2 Installation -- Chapter 4. Pre-installation -- 4.1 Roles and responsibilities -- 4.1.1 Champion or sponsor -- 4.1.2 System architect -- 4.1.3 Network architect -- 4.1.4 Database administrator -- 4.1.5 IT system administrator -- 4.1.6 Help desk -- 4.1.7 System IT specialist -- 4.1.8 Corporate data integration specialist -- 4.1.9 Change management specialist -- 4.1.10 Content developers -- 4.2 Preconfiguring the LMS servers.

4.2.1 Installing XVFB on UNIX platforms to enable reporting -- 4.3 LDAP server -- 4.3.1 Tasks to complete -- 4.3.2 Additional information -- 4.4 Database server -- 4.4.1 Tasks to complete -- 4.5 SMTP server -- 4.5.1 Tasks to complete -- 4.5.2 SMTP commands -- 4.6 HTTP servers -- 4.6.1 HTTP servers for LMS user interface access -- 4.6.2 HTTP servers for course contents -- 4.6.3 Tasks to complete -- 4.7 WebSphere Application Server -- 4.7.1 WAS terminology -- 4.7.2 Tasks to complete -- 4.7.3 Additional information -- Chapter 5. Installation -- 5.1 Installation overview -- 5.2 Installing LMS -- 5.2.1 About the LMS installer -- 5.2.2 Tasks to complete -- 5.2.3 LMS installation example -- 5.2.4 Installation file structure -- 5.3 Creating and populating databases -- 5.4 Configuring WebSphere -- 5.4.1 Overview -- 5.4.2 Defining the WAS parameters at the correct scope -- 5.4.3 Example of WebSphere settings -- 5.4.4 Deploying the LMM and DS applications to WebSphere -- 5.5 System configuration -- 5.5.1 Setting up the DS -- 5.5.2 Help files for the setup -- 5.5.3 Setting up e-mail -- 5.6 Testing the LMS application -- 5.7 Additional DS server -- Chapter 6. Post-installation tuning -- 6.1 Move static LMS elements to the Web server -- 6.1.1 Installing static files for LMM user interface -- 6.1.2 Installing static files for DS user interface -- 6.2 LDAP performance -- 6.2.1 LDAP tuning -- 6.2.2 Indexing LDAP attributes -- 6.2.3 Deferring the IsManager lookup -- 6.3 Database server performance -- 6.4 Tuning TCP settings on LMS servers -- 6.4.1 Microsoft Windows 2000 -- 6.4.2 Linux -- 6.4.3 IBM AIX -- 6.4.4 Sun Solaris -- 6.5 Tuning HTTP servers -- 6.5.1 Reload interval for WebSphere plug-in configuration file -- 6.5.2 Sun ONE Web server, Enterprise Edition - Solaris -- 6.5.3 Microsoft Internet Information Server (IIS) -- 6.5.4 IBM HTTP Server - UNIX.

6.5.5 IBM HTTP Server - Windows 2000 -- 6.6 Tuning the WebSphere Application Server -- 6.6.1 JVM heap size -- 6.6.2 JVM Just in Time Compiler -- 6.6.3 JVM - Avoiding class verification -- 6.6.4 JVM - Number of garbage collection threads -- 6.6.5 Web container thread pool -- 6.6.6 Web Container MaxKeepAliveConnections -- 6.6.7 MaxKeepAliveRequests -- 6.6.8 JDBC Data Source - Connection Pool size -- Chapter 7. Maintenance -- 7.1 Server maintenance plan -- 7.2 Backup hints -- 7.3 Updating LMS basic settings -- 7.4 Recommended server restart sequence -- 7.4.1 Batch files to stop and start LMS -- Chapter 8. Troubleshooting -- 8.1 Introduction -- 8.2 Locating the problem -- 8.3 HTTP Server and plug-in problems -- 8.3.1 Check plug-in settings -- 8.3.2 HTTP server log -- 8.3.3 Review WebSphere plug-in log file -- 8.4 Problems with WebSphere security -- 8.4.1 Cannot activate Global Security -- 8.4.2 How to disable security -- 8.5 Database error -- 8.6 LMS Updater -- 8.7 Test JDBC connections from within WebSphere -- 8.7.1 Test scenario -- 8.7.2 Deploying the test tool -- 8.7.3 Content of TestDbConnections.jsp -- Chapter 9. Migration overview -- 9.1 Introduction -- 9.2 Planning your migration -- 9.3 Migrating data from Forum -- 9.4 Migration from LearningSpace to LMS -- 9.5 Additional resources -- Chapter 10. Integration with other systems -- 10.1 Options for system integration -- 10.2 Connecting LMS with LVC -- 10.2.1 Installing the LVC-LMS connector -- 10.2.2 Enabling an LVC server in LMS -- 10.2.3 Enabling SSO and importing the LTPA key on LVC servers -- 10.2.4 About generated courses -- 10.2.5 Creating and editing courses that include a live session -- 10.2.6 Managing courses that include a live session -- 10.2.7 Tips for working with live sessions -- 10.3 Using the LMS API -- 10.3.1 Features -- 10.3.2 A Java-based example.

Part 3 Configuration, customization, and reports -- Chapter 11. Configuring LMS -- 11.1 Getting started -- 11.2 LDAP, the key to the LMS -- 11.2.1 Matching strings -- 11.2.2 Controlling access -- 11.3 Scaling down the LMS -- 11.4 Managing users in LMS -- 11.4.1 Creating roles -- 11.4.2 Explicit and automatic roles -- 11.4.3 Permissions -- 11.5 Create profiles -- 11.5.1 Rostering users -- 11.6 Course catalog -- 11.6.1 Master and course offering folders -- 11.6.2 Creating course entries -- 11.6.3 Curriculums and certificates -- Chapter 12. Customization -- 12.1 Introduction -- 12.2 Introduction to customization sets -- 12.2.1 Define customization sets -- 12.2.2 Test customization sets -- 12.3 Replacing the application logo and text -- 12.3.1 Replacing the logo -- 12.3.2 Replacing the text -- 12.4 Install the ITSO sample customization set -- 12.4.1 Introduction -- 12.4.2 Extract the customization set -- 12.4.3 Register the new customization set -- 12.4.4 Deployed customization set -- 12.5 Displaying an online users counter -- 12.6 Payment method capturing -- 12.6.1 JSP modifications -- 12.6.2 Domino Agent -- Chapter 13. Custom reports -- 13.1 Introduction -- 13.2 JReport overview -- 13.3 JReport installation -- 13.3.1 JReport system requirements -- 13.3.2 JReport Designer download -- 13.3.3 JReport installation -- 13.3.4 Install JReport help files -- 13.4 Steps to create a custom report -- 13.5 Set up a new report -- 13.5.1 Creating a custom catalog -- 13.5.2 Locating an existing report -- 13.5.3 Create a custom template -- 13.6 Changing the report -- 13.6.1 Catalog browser and Report Inspector -- 13.6.2 Managing report layout -- 13.6.3 Working with groups -- 13.6.4 Working with formulas -- 13.6.5 Adding a data field to the report -- 13.6.6 Using parameters -- 13.6.7 Creating and editing SQL -- 13.6.8 Basic SQL query structure.

13.6.9 Inserting a subreport -- 13.6.10 Using the view mode -- 13.7 Deploying a report -- 13.7.1 Special parameters -- 13.7.2 Selection types -- 13.7.3 Categories -- 13.7.4 Example of attributes for reports -- 13.7.5 Enabling custom reports -- 13.8 Example of editing an existing report -- 13.9 Troubleshooting -- Part 4 Using the LMS -- Chapter 14. Content is still king -- 14.1 Course development -- 14.1.1 The development process -- 14.1.2 Instructional design -- 14.1.3 Design elements -- 14.1.4 Development -- 14.1.5 IBM 4-Tier Model -- 14.1.6 Implementation -- 14.1.7 Evaluation -- 14.2 Content-related terminology in LMS -- 14.2.1 Course -- 14.2.2 Curriculum -- 14.2.3 Certificates -- 14.3 Where the content comes from -- 14.3.1 SCORM -- 14.3.2 AICC -- 14.3.3 Importing existing content into LMS -- 14.4 The LMS Authoring Tool -- 14.4.1 What the LMS Authoring Tool is meant to do -- 14.4.2 What the Authoring Tool is not intended to do -- 14.4.3 The LMS Authoring Tool Guide -- 14.5 Content deployment -- 14.5.1 Deployment process overview -- 14.5.2 The deployment process in detail -- 14.6 CLIMP, the LMS Command Line Import utility -- 14.6.1 Installing CLIMP -- 14.6.2 Using CLIMP -- 14.6.3 Troubleshooting with CLIMP -- Chapter 15. A User view of LMS -- 15.1 The user interface -- 15.1.1 Anonymous access -- 15.1.2 Student access -- 15.1.3 Manager interface -- 15.1.4 Instructor interface -- 15.1.5 Administrator interface -- 15.2 Offline Learning Client -- 15.2.1 Deploying the Offline Learning Client -- 15.2.2 Downloading the Offline Learning Client -- 15.2.3 Using the Offline Learning Client -- 15.2.4 Using the Offline Client on one workspace for different users -- 15.2.5 Silent mode installation -- 15.2.6 Install the Offline Client from a CD -- Part 5 LMS scenario -- Chapter 16. Corporate scenario -- 16.1 What it takes to implement the LMS.

16.1.1 The project team.