Contents -- Introduction -- 01 Why Emotional Fitness brings success -- The encounter -- The entry -- First things first -- The overview -- Impending change -- How things go wrong -- The challenge -- Pressure and stress -- EQ and E-Fitness: the difference -- The five tools of E-Fitness coaching -- The contract -- An exercise -- 02 Power Listening -- If you want to be a great communicator, listen up -- Normal conversation is not communication -- A Power Listening conversation -- Preparing to change -- The five stages of Power Listening - the need to grow -- The five stages of Power Listening - the action steps -- Framework for Power Listening -- The test -- 03 Learning is earning -- How Learning from Experience brings wealth to everyone -- The roots of Learning from Experience -- Adult learning: why most training doesn't work -- The penalties of not learning from experience -- The excuses for not learning -- Make it easy to learn -- Same as usual -- The model -- Reluctant learner -- Results -- A Learning from Experience exercise -- 04 Treasure seeking -- Tap the talent in your team at every meeting -- Another bloody meeting -- The Group Dialogue -- The set-up -- Practice session -- Presentation -- Clarification -- Summaries -- Presenter's summary -- Action -- Presenter's action -- Implications -- E-Fitness action learning -- Exercise -- 05 The energy equation -- Using the Workscale to transform negative into positive -- The energy impact -- The Workscale -- Exercise -- 06 Inside story -- How our emotions shape our image of reality -- Preparation -- First story -- The meaning -- Second story -- The team -- Exercise -- 07 The E-Fitness coach -- A self-learning guide for leaders and managers -- Preparation -- A business case -- Pitfalls and objections and how to overcome them -- What happened -- Exercise -- 08 Actions speak louder.

Now you know, what do you do? -- A practical primer on setting up and maintaining an E-Fitness programme -- Preparation -- Starting out -- Establishing agreements -- First sessions -- Evaluation and feedback -- Measuring the impact of E-Fitness interventions -- Integrating E-Fitness coaching into management practices -- Building support for the E-Fitness coach -- Are you having fun yet? -- 09 Spreading the E-Fitness bug -- How to make it viral -- Don't keep it to yourself: the value of sharing the benefits -- Developing a wider vision -- Becoming an E-Fitness instructor -- Talking about E-Fitness -- The ripple effect -- Exercise -- References -- Books -- Organizational references -- Index.