Table of Contents -- Introduction -- PART 1 WHAT IS BUSINESS ARCHITECTURE? -- Chapter 1 What Is Architecture? -- Architecture for a Home or Building -- Architecture for Information Technology Systems -- Architecture for Businesses -- In Your Business -- Summary -- Chapter 2 Why You Need Business Architecture -- Understanding What Your Business Currently Has -- Understanding How Your Business Fits with Its Environment -- Understanding Where You Want to Go: The Roadmap -- In Your Business -- Summary -- PART 2 WHAT IS BUSINESS ARCHITECTURE COMPRISED OF? -- Chapter 3 The Goals View -- Personal Goals -- Business Goals -- The Mission Statement as a Goal -- Structure of the Goals View -- Analysis of the Goals View -- SMART Goals -- Goals Case Study-XYZ Telco -- In Your Business -- Summary -- Chapter 4 The Facades View -- UML -- Tying It All Back to the Facades View -- Facades Case Study-Alpha Wholesale Restaurant Supply -- In Your Business -- Summary -- Chapter 5 The Communications View -- Inside the Business -- Communications in the Business Environment -- Communications Case Study-Omega Enterprises -- In Your Business -- Summary -- Chapter 6 The Processes View -- Contents of the Processes View -- Process: UML Activity Diagram -- Process: BPMN Diagram -- Communication and Process -- Processes View Structure -- Current State versus Future State -- Processes Case Study-Gamma Telco -- In Your Business -- Summary -- Chapter 7 The Business Entities View -- Business Entity Relationships -- Party Models -- Business Entities Case Study-Delta Telecom Billing -- In Your Business -- Summary -- PART 3 PUTTING TOGETHER YOUR BUSINESS ARCHITECTURE MODEL -- Chapter 8 The Bottom-Up Approach -- Starting the Work -- Completing the Business Architecture Model -- Being Part of Strategic Discussions -- Driving the Project Portfolio.

Feeding the Model with Project Artifacts -- Pros and Cons of the Bottom-Up Approach -- In Your Business -- Summary -- Chapter 9 The Top-Down Approach -- How to Start -- The Approach to Top-Down Work -- Pros and Cons of the Top-Down Approach -- In Your Business -- Summary -- Chapter 10 When Are We Done? -- Initial Business Architecture Work -- Finishing the Business Architecture Model -- Ongoing Changes -- In Your Business -- Summary -- Chapter 11 Representational Languages for Business Architecture -- The Goals View Language -- The Facades View Language -- The Processes View Language -- The Communications View Language -- The Business Entities View Language -- Other Content/Languages -- Model Relationships -- In Your Business -- Summary -- Chapter 12 Frameworks -- Business Architecture and The Zachman Framework -- Business Architecture and the POLDAT Framework -- Business Architecture and the TOGAF -- Tying the Framework Concept Back to Business Architecture -- In Your Business -- Summary -- PART 4 UNDERSTANDING YOUR BUSINESS -- Chapter 13 Product-Driven Business Structure -- Goals in a Product-Driven Business -- Facades in a Product-Driven Business -- Processes in a Product-Driven Business -- Communications in a Product-Driven Business -- Business Entities in a Product-Driven Business -- In Your Business -- Summary -- Chapter 14 Service-Driven Business Structure -- Goals in a Service-Driven Business -- Facades in a Service-Driven Business -- Processes in a Service-Driven Business -- Communications in a Service-Driven Business -- Business Entities in a Service-Driven Business -- In Your Business -- Summary -- Chapter 15 Price-Driven Business Structure -- Goals in a Price-Driven Business -- Facades in a Price-Driven Business -- Processes in a Price-Driven Business -- Communications in a Price-Driven Business.

Business Entities in a Price-Driven Business -- In Your Business -- Summary -- Chapter 16 Business Architecture and Business Drivers -- Determining Which Structure Model Drives Your Business -- Determining How Well Your Business Is Currently Aligned -- Determining What It Will Take to Align Your Business -- Using Standard Frameworks for Your Future State -- In Your Business -- Summary -- PART 5 PRACTICAL USES FOR YOUR BUSINESS ARCHITECTURE -- Chapter 17 Shifting Business Structure Models -- Migrating from One Business Structure Model to Another -- Hybrid Business Structures -- Making the Transition -- In Your Business -- Summary -- Chapter 18 Acquisition -- Acquiring a Business -- Being Acquired by Another Business -- In Your Business -- Summary -- Chapter 19 Reengineering for Efficiency -- Reengineering Goals -- Reengineering Facades -- Reengineering Processes -- Reengineering Communications -- Reengineering Business Entities -- Tying It All to a Future State -- Reengineering and Automation -- In Your Business -- Summary -- Chapter 20 Planning -- Planning Business Architecture Work -- Planning Business Change Using Business Architecture -- In Your Business -- Summary -- Chapter 21 Project Initiation -- Initiating the Right Projects -- Tying Business Architecture Content to the Project -- Tying Project Content Back to the Business Architecture Model -- In Your Business -- Summary -- PART 6 APPENDIXES -- Appendix A: Typical Sections in a Business Use Case -- Name -- Brief Description -- Pre- and Post-Conditions -- Trigger -- Primary Flow -- Alternate Flow(s) -- Diagrams -- Appendix B: UML Cheat Sheet -- Business Activity Diagram Symbols -- Business Entity Diagram Symbols -- Business Use-Case Diagram Symbols -- Communication Diagram Symbols -- State Diagram Symbols -- Appendix C: BPMN Cheat Sheet -- Events -- Activities, Gateways, and Objects.

Flow Connectors -- Index -- A -- B -- C -- D -- E -- F -- G -- H-I -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W-Z.