Prescription for Lasting Success -- Contents -- Acknowledgments -- Introduction -- Looking Beyond the Chief Complaint -- What is Success? -- Part 1 The Diagnosis from Outside-In: Assessing Your Organization -- Chapter 1 Introducing the 4-Ps Model for Strategic Transformation -- Defining the 4 Ps of Organizational Transformation -- Building a Dynamic Organization -- Diagnosing Organizations from Outside-In -- Looking Within an Organization -- The 4 Ps for Organizational Transformation -- The Success of Apple -- Diagnosing and Treating -- Chapter 2 The 4 Ps and Effective Leadership: Assessing Your Leadership Style -- Defining the Four Aspects of Personal Health -- Leadership and Health -- Chapter 3 The 4 Ps and Organizational Transformation: Assessing Your Organization -- Look Beyond the Chief Complaint -- Lasting Success -- Part 2 The Treatment from Inside Out: Transforming Your Organization -- Chapter 4 Realigning Your Organization's Purpose and Core Values -- Core Purpose: The Mission Statement -- The Netflix Story: Changing Its Core Purpose -- Core Values -- Core Values Gone Awry: The Wall Street Debacle -- Core Values as Guideposts for Success: The Story of Zappos -- Evolving Missions: Assessing Your Market -- Personal Mission Statements -- Changes in the Healthcare Industry -- Chapter 5 Restoring Passion in the Workplace -- The Effect of a Positive Attitude -- The Effect of Negative Emotions -- The Biochemistry of Emotion -- Releasing Negative Emotions -- Dealing with Boredom -- Resolving Anger -- Dispelling Fear -- Recognizing Burnout -- The Power of Positive Emotions -- The Power of Caring -- Passion in the Workplace -- Chapter 6 Creating and Communicating a Compelling Organizational Vision -- The Importance of Vision in an Organization -- Where Does Vision Come From?.

Creating an Organizational Vision -- Guided Imagery Exercise -- Vision and Creative Problem Solving: Improving Patient Satisfaction in the Emergency Department -- Communicating and Creating Buy-In to Your Vision -- Connecting with Your Audience -- Listening -- Building Rapport -- Neuro-Linguistic Programming (NLP) -- Are You Visual, Auditory, or Kinesthetic? -- NLP Mismatch -- Leading with Vision: The Story of Meriter Medical Group -- Chapter 7 Developing a Strategic Plan for Organizational Transformation -- Internal and External Organizational Analysis -- Goal Setting -- The Working-Backwards Process -- Developing Three to Five Specific Organizational Goals -- Developing Two to Four Specific Objectives for Each Goal -- Time: Create a Timeline for Each Step -- Talent: Build Your Team -- Treasure: Determine What Resources You Need -- Do a Reality Check -- Prioritizing Goals and Objectives -- Remain Open to New Opportunities -- Telling Others about Your Goals-A Word of Caution -- Create a Feedback Loop to Assess Your Progress on a Quarterly Basis, and Adjust Your Plan Accordingly -- Reward Your Team for Reaching Milestones -- Personal Strategic Planning -- Chapter 8 Developing People, Transforming Your Culture -- The Value of the Right Human Capital -- Motivating Others -- Coaching to Improve Performance -- Mentoring Generation Y -- Building an Effective Team -- Invest in People -- The Power of Rewards -- Physical Assets -- Chapter 9 Making Success Last: The 5th P, Perseverance -- The 5th P: Perseverance -- Elements of Perseverance -- The Importance of Renewal -- Building versus Maintaining -- The Time Frame Challenge -- Perseverance in Business -- Assessing Perseverance -- Personal Perseverance Scale -- Organizational Perseverance Scale -- Improving Commitment -- Improving Focus -- Improving Endurance -- Improving Renewal.

Chapter 10 The Final Prescription: A Strategic Transformation Summit -- Putting All 5 Ps Together -- Pre-Summit Preparation -- Step 1: Choose the Right People to Participate in the Summit -- Step 2: Do an Environmental Scan -- Step 3: Do a SWOT Analysis. Identify Key Issues that Need to be Addressed -- Step 4: Complete an Organizational Health Assessment -- The 5 Ps Summit -- Introduction: Give an Overview of the 5 Ps Process -- The 1st P: Purpose and Core Values -- The 2nd P: Passion -- The 3rd P: Planning-Part 1: Vision -- The 3rd P: Planning-Part 2: Setting Goals and Objectives -- The 4th P: People and Physical Assets -- The 5th P: Perseverance -- An Organization in Transformation: The California Medical Association -- Transforming Your Organization -- Appendix A Personal Health Assessment -- Personal Health Assessment -- Person: Physical Health -- Planning: Mental Health -- Passion: Emotional Health -- Purpose: Spiritual Health -- Total Health Assessment Score -- Interpretation of Scores -- Person: Physical Health -- Planning: Mental Health -- Passion: Emotional Health -- Purpose: Spiritual Health -- Total Health -- Appendix B Organizational Health Assessment -- Organizational Health Assessment -- People and Physical Assets -- Planning -- Passion -- Purpose -- Total Organizational Health Assessment Score -- Interpretation of Scores -- People and Physical Assets -- Planning -- Passion -- Purpose -- Total Organizational Health -- Notes -- About the Author -- Index.