Information Technology Outsourcing -- CONTENTS -- SERIES EDITOR'S INTRODUCTION -- REFERENCES -- ACKNOWLEDGMENTS -- CHAPTER 1. INFORMATION TECHNOLOGY OUTSOURCING: An Introduction -- Part I. Taking Stock of IT Outsourcing Research -- Part II. The Sourcing Decision -- Part III. Managing the Outsourcing Relationship -- Part IV. Holistic View of IT Outsourcing -- CONCLUSION -- PART I. TAKING STOCK OF IT OUTSOURCING PRACTICE AND RESEARCH -- CHAPTER 2. POPULATION-LEVEL LEARNING AND THE EVOLUTION OF IT OUTSOURCING DECISIONS -- INTRODUCTION -- THEORETICAL BACKGROUND -- THE IMPACT OF POPULATION-LEVEL LEARNING ON IT OUTSOURCING -- PRELIMINARY EVIDENCE OF POPULATION-LEVEL LEARNING -- DISCUSSION AND CONCLUSIONS -- REFERENCES -- CHAPTER 3. STRATEGIC PROFILES AND INFORMATION TECHNOLOGY OUTSOURCING -- INTRODUCTION -- THEORETICAL BACKGROUND -- LINKING STRATEGY AND OUTSOURCING -- LINKING STRATEGY AND CONTRACT TYPE -- MANAGERIAL IMPLICATIONS -- CONCLUSION -- ACKNOWLEDGMENT -- NOTES -- REFERENCES -- CHAPTER 4. INFORMATION TECHNOLOGY OUTSOURCING: QUESTIONS OF LANGUAGE -- WHY LANGUAGE MATTERS -- LANGUAGE AS REPRESENTATION: THE MIRROR -- LANGUAGE AS CONSTRUCTION: THE LENS -- LANGUAGE IN ACTION -- THEORIZING LANGUAGE IN IT OUTSOURCING -- COMMODITY AND VALUE-ADDED WORK -- THE CONTEST OVER THE MEANING OF OUTSOURCED WORK -- CONTRACTORS' PRACTICES -- FROM LANGUAGE TO INFORMING RESEARCH AND PRACTICE -- BRINGING LANGUAGE IN -- CLOSING REMARKS -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- PART II. THE SOURCING DECISION -- CHAPTER 5. A METHODOLOGY FOR IT SOURCING DECISIONS -- AN IT SOURCING FRAMEWORK -- SOURCING OPTIONS -- USING THE METHODOLOGY TO SUPPORT A SOURCING DECISION -- SUMMARY OF USING THE METHODOLOGY -- THE BENEFITS OF USING THE FRAMEWORK AND PROCESS -- REFERENCES -- CHAPTER 6. INSTITUTIONAL AND INDIVIDUAL ANTECEDENTS OF INFORMATION TECHNOLOGY SOURCING ARRANGEMENTS.

INTRODUCTION -- THEORETICAL BACKGROUND -- KEY INFLUENCERS -- INSTITUTIONAL AND INDIVIDUAL LEVELS -- CONTRIBUTION, IMPLICATIONS, AND LIMITATIONS -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- CHAPTER 7. FIRM CHARACTERISTICS AND ALLOCATION OF IT BUDGET TO OUTSOURCING -- INTRODUCTION -- RELATED STUDIES -- FIRM CHARACTERISTICS AND OUTSOURCING PROPENSITY -- RESEARCH METHODS -- RESULTS -- IMPLICATIONS AND FUTURE STUDIES -- CONCLUSION -- ACKNOWLEDGMENT -- NOTES -- REFERENCES -- CHAPTER 8. INFORMATION TECHNOLOGY OUTSOURCING RISK -- INTRODUCTION -- IT OUTSOURCING RISK: A SYNTHESIS OF THE EXISTING LITERATURE -- RESOURCE-BASED THEORY -- THE RESOURCE-BASED THEORY PERSPECTIVE IN IT RESEARCH -- IT OUTSOURCING RISK FROM THE PERSPECTIVE OF RESOURCE BASED THEORY -- CONCLUSION -- REFERENCES -- CHAPTER 9. INVESTIGATING TRUST IN OUTSOURCING: A Study in the Health Care Industry -- INTRODUCTION -- THE ROLE OF TRUST BEFORE ADOPTION -- THE ROLE OF TRUST IN THE RELATIONSHIP AFTER ADOPTION -- THEORETICAL FRAMEWORK -- INFLUENCE OF TRANSACTION AND PRODUCTION COSTS -- MODERATING INFLUENCE OF TRUST AND PRIVACY PROTECTION -- METHODOLOGY -- RESULTS -- DISCUSSION -- IMPLICATIONS -- FUTURE RESEARCH -- REFERENCES -- PART III. MANAGING THE OUTSOURCING RELATIONSHIP -- CHAPTER 10. MANAGING THE IS OUTSOURCING RELATIONSHIP -- INTRODUCTION -- THE THREE CASE STUDIES -- MANAGING THE OUTSOURCING RELATIONSHIP -- CONCLUSION -- NOTES -- REFERENCES -- CHAPTER 11. VENDOR COMMITMENT IN AN ASP OUTSOURCING CONTEXT -- INTRODUCTION -- THE APPLICATION SERVICE PROVIDER PARADIGM -- RELEVANT PRIOR LITERATURE -- THEORY AND RESEARCH MODEL -- RESEARCH METHODOLOGY -- RESULTS -- DISCUSSION -- ACKNOWLEDGMENTS -- NOTE -- REFERENCES -- APPENDIX 11.1 CASE INSTRUCTIONS -- YOUR JOB -- E-SOFT'S APPLICATION SERVICE CONTRACT WITH SOUTHBANK -- YOUR OPINION OF THE IT OUTSOURCING RELATIONSHIP WITH SOUTHBANK.

CHAPTER 12. GOVERNANCE OF COMPLEX IT OUTSOURCING PARTNERSHIPS -- PROBLEM DEFINITION -- IT GOVERNANCE: REFERENCE DISCIPLINES AND NEW DEVELOPMENTS -- A DESCRIPTIVE FRAMEWORK -- THE CASE STUDIES AND THE INTERVIEWS -- A FRAMEWORK-BASED CASE STUDY ANALYSIS OF THE GOVERNANCE FACTORS -- CONCLUSIONS AND DISCUSSION -- NOTES -- REFERENCES -- CHAPTER 13. COORDINATION OF COMPLEX INFORMATION SYSTEM DEVELOPMENT PROJECTS -- INTRODUCTION -- COORDINATION THEORIES AND THE EVOLUTION OF COORDINATION MECHANISMS -- RESEARCH SUBJECT AND METHOD -- CASE DESCRIPTION -- EVOLUTION OF COORDINATION OVER THE SYSTEM DEVELOPMENT LIFE CYCLE -- DISCUSSION -- CONCLUSION AND FURTHER RESEARCH -- REFERENCES -- PART IV. HOLISTIC VIEW OF IT OUTSOURCING -- CHAPTER 14. MANAGEMENT OF OUTSOURCED IS DEVELOPMENT PROJECTS -- INTRODUCTION -- PROJECT MANAGEMENT MECHANISMS -- SOCIAL CAPITAL -- INTELLECTUAL CAPITAL -- THE RELATIONSHIP BETWEEN SOCIAL CAPITAL AND INTELLECTUAL CAPITAL -- FEEDBACK PATHS -- THE EFFECTS OF CONTINGENCY FACTORS -- CONCLUSIONS -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- APPENDIX 14.1. SUMMARY OF RESEARCH METHODS -- CHAPTER 15. CONTRACTING IN IT OUTSOURCING: Hierarchical and Psychological Contractual Elements as Key Managerial Governance Mechanisms -- INTRODUCTION -- CONTRACTS AS A LEGAL PROMISE FOR THE EXCHANGE OF GOODS AND SERVICES -- HIERARCHICAL ELEMENTS IN IT -- THE CLIENT-VENDOR PSYCHOLOGICAL CONTRACT -- RELATIONSHIP BETWEEN HIERARCHICAL AND PSYCHOLOGICAL CONTRACTUAL ELEMENTS -- EXPANDING THE VIEW OF IT CONTRACTUAL ELEMENTS -- CONCLUSION -- REFERENCES -- CHAPTER 16. THE OFFSHORE OUTSOURCING LANDSCAPE: Historical Development and Challenges for the IS Discipline -- INTRODUCTION -- IT OUTSOURCING MOTIVATION AND HISTORY -- OFFSHORE OUTSOURCING -- EVOLUTION OF OFFSHORE OUTSOURCING IN INDIA -- SUCCESS FACTORS OF OFFSHORE OUTSOURCING COUNTRIES.

MANAGEMENT CHALLENGES IN OFFSHORE OUTSOURCING -- IMPLICATIONS FOR THE IS DISCIPLINE -- CONCLUSIONS -- ACKNOWLEDGMENTS -- NOTES -- REFERENCES -- EDITORS AND CONTRIBUTORS -- SERIES EDITOR -- INDEX.