Fight Back: 81 Ways to Help You Save Money and Protect Yourself from Corporate Trickery -- Contents -- Foreword -- Introduction -- Part 1: Outsmarting The Banks -- 1. Get a Higher Interest Rate on Your Savings -- 2. How to Fight Back when a Bank Cuts the Interest on Your Savings -- 3. Look Beyond the Big Banks for Higher Savings Rates -- 4. How to Get Higher Savings Rates without Getting Burned -- 5. How to Trim the Bank's Service Charges -- 6. How to Fight Back when You Miss a Discount You Deserve -- 7. Challenge Bank Fees for RRSPs and Other Registered Plans -- 8. Watch Out for Foreign Exchange Conversion Fees -- 9. Find the Best Credit Cards for Rewards and Benefits -- 10. Find the Best Credit Card if You Carry a Balance -- 11. Watch Out for Credit Card Balance Transfers -- 12. Watch Out for Expensive Credit Card Insurance -- 13. Beware of Penalties when You Break a Closed Mortgage -- 14. How a Customer Fought Back Against a Bank's Mortgage Penalty -- 15. How to Avoid Interest Penalties when Paying Off Your Mortgage Early -- 16. Why It Pays to Know Your Rights -- 17. How to Outsmart the Banks at Their Own Game -- 18. How to Get the Best Service from a Bank -- 19. How to Get the Best Service from a Bank if You Own a Business -- Part 2: Keeping Your Finances on Track -- 20. How to Check on Your Credit Report and Credit Score -- 21. How to Correct Errors on Your Credit Report -- 22. How to Fight Back when Your Credit History Is a Mess -- 23. How to Make Sure Your Credit History Stays Healthy -- 24. How to Fight Back Against Bad Financial Advice -- 25. How to Make Sure You Have the Right Investments -- 26. How to Fight for Your Rights as an Investor -- 27. How to Recover Losses on Unsuitable Investments -- 28. How to Fight Back Against the Canada Revenue Agency -- 29. How to Avoid Getting Penalized on Your Tax-Free Savings Account.

30. How to Fight Back by Using the Taxpayer Bill of Rights -- Part 3: Taming Your Telecom Costs -- 31. How to Negotiate for Better Rates with a Telecom Supplier -- 32. How to Cut the Cost of Your Home Phone Service -- 33. How to Save Money on Your Internet Service -- 34. How to Cut the Cost of Your Cable TV Service -- 35. How to Save Money on Your Telecom Bills and Get Better Service -- 36. How to Buy a Wireless Phone without a Contract -- 37. How a Customer Fought Back Against Cancellation Fees -- 38. How to Save Money with a Prepaid Wireless Plan -- 39. Avoid Data Roaming Charges when You Travel -- 40. How a Bell Customer Fought a 10,000 Bill for Data Roaming -- 41. Watch Out for Premium Text Messages on Your Wireless Phone -- 42. How to Get the Best Value for Your Telecom Dollars -- 43. How to Cut Your Telecom Costs -- 44. How We Helped a Household Slash Its Telecom Costs -- 45. How to Make Effective Telecommunications Complaints -- 46. How to Fight Back Against Big Telecom -- Part 4: Stretching Your Travel Dollars -- 47. How to Fight Back when an Airline Damages Your Luggage -- 48. How to Fight Airline Rules That Do Not Make Sense -- 49. How to Fight Back when a Cruise Line Loses Your Luggage -- 50. How to Complain to the Canadian Transportation Agency -- 51. How to Enforce Your Airline Flight Rights -- 52. How to Cross the Border with Your Travel Documents in Order -- 53. What to Do with Your Prescription Drugs when You Travel -- 54. How to Avoid Getting in Trouble when Booking Hotels Online -- 55. How to Avoid Being Denied a Refund on Unused Hotel Rooms -- 56. How to Avoid Paying Medical Bills when Crossing the Border -- 57. How to Choose Trip Cancellation and Trip Interruption Insurance -- 58. How to Fight Back when Your Trip Cancellation Claim is Denied -- 59. How to Avoid Losing the Travel Reward Points You Collected.

60. How to Fight Back Against a Car Rental Company's Damage Claim -- Part 5: Fighting Back Against Poor Retail Service -- 61. How to Fight Back when a Store Refuses to Give a Refund -- 62. How to Get Your Money Back when You Pay with Your Credit Card -- 63. How to Return a Purchase That You Make Online -- 64. How to Avoid Getting into Trouble with Online Purchases -- 65. How to Fight Back Against Online Fraud -- 66. How to Fight Back when You Find a Pricing Error -- 67. How to Fight Back Against Automatic Renewals -- 68. How to Avoid Losing Money on a Gym Membership -- 69. How to Decide on Getting an Extended Warranty -- Part 6: Protecting Your Big-Dollar Purchases of Cars and Houses -- 70. How to Fight Back when Your Car Does Not Work Properly -- 71. How to Fight Back Against Car Leasing Charges -- 72. How Not to Get Stung when Buying a Newly Built Home -- 73. How to Fight Back in a Phony Real Estate Bidding War -- 74. How to Resolve Issues with Your Energy Utility -- 75. How to Fight Back Against Rogue Movers -- Part 7: Using Your Communication Skills and The Courts -- 76. How to Write the Perfect Complaint Letter -- 77. How to Create a Circle of Eyes on a Company You Want to Fight -- 78. How to Be Patient, Persistent and Prepared -- 79. How to Use Twitter to Put Pressure on a Business -- 80. How to Deal with a Lawyer if You Have a Consumer Problem -- 81. How to Fight Back in Small Claims Court -- Index.