Issues of human computer interaction
Title:
Issues of human computer interaction
Author:
Sarmento, Anabela.
ISBN:
9781591402367
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
Physical Description:
electronic texts (xiv, 377 p. : ill.) : digital files.
Contents:
Section I: Tools to Improve Usability and Web Design -- 1. Service-Oriented Human Computer Interaction and Scripting -- 2. User Acceptance of Online Computer Games: Comparing Two Models in a Field Study -- 3. Web-STAR: Development of Survey Tools for Use with Requirements Gathering in Web Site Development --
Section II: Internet and End Users' Concerns -- 4. The Use of Query Operators and Their Effect on the Results from Web Search Engines -- 5. Interactive Proxy for URL Correction -- 6. Emerging Practices and Standards for Designing Business Web Sites: Recommendations for Developers --
Section III: IT and Issues Regarding Human Resources Management -- 7. A Framework for Defining E-Business IT Skills Portfolio -- 8. Issues in End-User Behavior -- 9. Employee Perceptions of Outsourcing of Information Technology Operations: An Empirical Investigation --
Section IV: Human and Organizational Issues Regarding IT Adoption and Use -- 10. Surfacing Occupational Threats to IT-Enabled Change: A Neglected Role for Organization Development? -- 11. Human Factors in the System Selection Stage of Library Automation -- 12. Stressing Office Technology's Non-Technical Side: Applying Concepts from Adaptive Structuration Theory -- 13. Expanding the Information Carrying Capacity of the New Media in the Context of Virtual Teams -- 14. Change and Challenge: Managing the E-Business Organization --
Section V: Case Studies of Human and Organizational Issues Regarding IT Adoption and Use -- 15. Data Quality and Work Alignment: Do IT Professionals Think Differently? -- 16. Human Issues and Computer Interaction: A Study of a U.K. Police Call Centre -- 17. The Role of Group Learning in Implementation of a Personnel Management System in a Hospital -- About the Editor -- About the Authors -- Index.
Abstract:
Human Computer Interaction (HCI) has its roots in the main areas of industrial engineering, human factors and cognitive psychology with the focus on the development of user-friendly IT. Traditionally, the research in this area has emphasised the technological aspect of this relationship (the Computer). More recently, other aspects concerning the organizational, social and human context also began to be considered (the Human). Today, one can say that any attempt to facilitate the relationship between the machine and the user must consider not only the technological perspective (e.g., promote the usability) but also, for instance, the way the user is going to use the technology and his or her purpose as well as the social and cultural context of this use (the Human and the Computer).
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Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-191-7