TITLE -- COPYRIGHT -- PREFACE -- CONTENTS -- ABOUT THE AUTHOR -- Dedication -- INTRODUCTION -- What Is a Training Presentation? -- How Should You Use This Book? -- PART I About the Presentation -- CONSCIOUS CONFIDENCE -- PERSONAL STYLE CHECKLIST -- EXPECTATIONS -- FEARS AND FANTASIES -- MANAGING FEAR CHECKLIST -- NEGATIVE FANTASIES -- CREATING THE EVENT: GATHERING THE FACTS -- ABOUT THE PRESENTATION -- PROGRAM SEQUENCE -- ABOUT THE AUDIENCE -- ABOUT THE SPONSOR -- DEVELOPING THE PRESENTATION: ORGANIZING THE MATERIAL -- SETTING AN OBJECTIVE -- Examples of Objectives -- CHOOSE A TITLE -- OUTLINE THE BODY -- 1. Limit the Topic -- 2. Select an Approach -- 3. Select a Pattern -- 4. Select a Presentation Method -- SUPPORT THE MAIN POINTS -- RULES TO REMEMBER -- SUMMARY -- PART II Rehearsing Your Presentation -- WRITING THE SCRIPT -- Prepare the Introduction -- PREPARE THE CONCLUSION -- REHEARSING THE PRESENTATION -- Revise Your Outline -- PLAN FOR EMERGENCIES -- PREPARE FOR QUESTIONS -- WRITE A SUMMARY -- Survival Tip #1-Coordinating the Program -- First Hour -- Presenting the Material -- Closing the Program -- After the Training -- PART III It's Your Show -- SETTING UP THE ROOM -- YOUR WORKSPACE -- MATERIALS CHECKLIST -- ROOM LAYOUTS -- Theater/Classroom: -- Conference Table and U-Shape: -- Rounds: -- ROOM SETUPS-PROS AND CONS -- MECHANICAL DETAILS -- Limiting Distractions -- Using the Flip Chart -- Let Color Do the Walking -- Using Written Materials -- Handing Out Material-Timing -- USING VIDEOTAPE: CUEING YOUR POINTS -- Framing the "Video Bite" Segments -- DEBRIEFING AFTER A VIDEOTAPE -- MEETING AND GREETING: HOW TO GET A LEG UP -- Establish Your Personality: Everyone Is a Star! -- FIRST FIFTEEN MINUTES: SUCCESS OR FAILURE -- Fifteen Things to Avoid in the First Fifteen Minutes -- BREAKING THE ICE.

ESTABLISH THE FOCUS-BE ORGANIZED AND "CHUNK" YOUR TOPIC -- Survival Tip #2-Getting Ready: Instant Replay -- PERSONAL INTRODUCTIONS AND NEEDS ASSESSMENT -- Survival Tip #3-Learning Contract for the Adult Learner -- CREATING A POSITIVE LEARNING ENVIRONMENT -- Using Humor -- ADMINISTRATIVE ISSUES -- Timing: Beginning, Ending and Breaks -- Telephone Calls -- PART IV The Use of Visual Aids -- DELIVERING THE CONTENT -- Scanning the Audience -- SELECTING PRESENTATION AIDS -- What Points Need Aids -- Using Media Effectively -- CREATING OVERHEADS -- Interpreting Versus "Reading" Your Overhead -- Adding Value to Visuals -- Capturing Attention -- PRESENTATION AIDS -- Examples -- Review -- PREPARE EMERGENCY AIDS -- PART V Managing the Show -- YOU ARE IN CHARGE! ENCOURAGING INTERACTION -- Cross-Discussion -- OPEN-ENDED VERSUS CLOSED-ENDED QUESTIONS -- RECALL VERSUS THINKING QUESTIONS -- Survival Tip #4-Session Planning Format -- How to Lead a Discussion -- AVOIDING FATAL FLAWS -- Choose Your Words Carefully -- Never-to-Use Phrases -- Remarks -- Sarcasm -- FOCUSING ON YOUR AUDIENCE -- ESTABLISHING THE PACE -- SMALL-GROUP WORK -- GIVING ASSIGNMENTS -- OBSERVATION -- REGAINING CONTROL -- NEUTRALIZING PROBLEMS -- GROUPTHINK -- FIGHT OR FLIGHT -- GETTING-AND KEEPING-THE BALL ROLLING -- MAKING SMOOTH TRANSITIONS -- Survival Tip #5-Transitions -- BODY LANGUAGE -- TIME CONSIDERATIONS -- Running Ahead or Behind Your Audience -- Running Ahead or Behind Time -- OVERCOMING AFTER-LUNCH AND 5 O'CLOCK SYNDROMES -- After Lunch -- Closing the Program: Approaching the 5 O'Clock Rush -- FINAL CLOSING -- Reviewing and Summarizing -- TESTS AND QUIZZES -- FINAL QUESTIONS AND CONCERNS -- FEEDBACK AND EVALUATION FORMS -- THE END -- PART VI Appendix -- PRESENTATION DEVELOPMENT MODEL -- Planning -- Preparation -- THE CASE STUDY -- When Should You Use a Case Study? -- Situation Example:.

Questions to Ask the Audience: -- ROLE PLAY -- Situation Example: -- Processing the Role Play: -- Advantages of a role play are: -- Disadvantages of a role play are:.