Intelligent enterprises of the 21st century
Title:
Intelligent enterprises of the 21st century
Author:
Gupta, Jatinder N. D.
ISBN:
9781591401612
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2004.
Physical Description:
electronic texts (x, 344 p. : ill.) : digital files.
Contents:
I. Knowledge economy and intelligent enterprises / Sushil Sharma, Jatinder Gupta -- II. The macroeconomic benefits of intelligent enterprises / Thomas Siems -- III. A comparative analysis of eBay and Amazon / Sandeep Krishnamurthy -- IV. Key determinants of consumer acceptance of virtual stores / Lei-Da Chen, Justin Tan -- V. Next generation B2B commerce using software agents / Kaushal Chari, Saravanan Seshadri -- VI. Building adaptive e-business infrastructure for intelligent enterprises / Liang-Jie Zhang, Jen-Yao Chung -- VII. The evolving e-business enterprise systems suite / Edward Watson, Michael Yoho, Britta Riede -- VIII. A framework of intelligence infrastructure supported by intelligent agents / Zaiyong Tang, Bruce Walters, Xiangyun Zeng -- IX. Enterprise resource planning for intelligent enterprises / Jose Framinan, Jatinder Gupta, Rafael Ruiz-Usano -- X. New challenges in electronic payments / Martin Reichenbach -- XI. Infrastucture and policy frameworks for the support of intelligent enterprises / Leo Hin, R. Subramaniam -- XII. Application service provision / Matthew Guah, Wendy Currie -- XIII. Transforming small businesses into intelligent enterprises through knowledge management / Nory Jones, Jatinder Gupta -- XIV. From data to decisions / Nilmini Wickramasinghe, Sushil Sharma, Jatinder Gupta -- XV. E-pricing for intelligent enterprises / Mahesh Raisinghani --
XVI. Linking e-commerce strategies with organizational and IS/IT strategies / Shivraj Kanungo -- XVII. Managing operations in the e-commerce era / Henry Aigbedo -- XVIII. E-business systems security for intelligent enterprise / Denis Trček -- XIX. Modern maintenance management for enhancing organizational efficiency / Adolfo Marquez, Jatinder Gupta.
Abstract:
Business intelligence has always been considered an essential ingredient for success. However, it is not until recently that the technology has enabled organizations to generate and deploy intelligence for global competition. These technologies can be leveraged to create the intelligent enterprises of the 21st century that will not only provide excellent and customized services to their customers, but will also create business efficiency for building relationships with suppliers and other business partners on a long term basis. Creating such intelligent enterprises requires the understanding and integration of diverse enterprise components into cohesive intelligent systems. Anticipating that future enterprises need to become intelligent, this book brings together the experiences and knowledge from many parts of the world to provide a compendium of high quality theoretical and applied concepts, methodologies, and techniques that help diffuse knowledge and skills required to create and manage intelligent enterprises of the 21st century for gaining sustainable competitive advantage in a global environment. This book is a comprehensive compilation of the state of the art vision and thought processes needed to design and manage globally competitive business organizations.
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-160-5