Practical service level management : delivering high quality Web-based services
Title:
Practical service level management : delivering high quality Web-based services
Author:
McConnell, John, 1943-
ISBN:
9781587050794
Personal Author:
Publication Information:
Indianapolis, Ind. : Cisco ; London : Pearson Education, 2004.
Physical Description:
1 online resource (xxi, 284 pages) : illustrations
General Note:
Includes index.
Local Note:
O'Reilly
Added Author:
Holds: Copies: