Contents -- Acknowledgments -- Chapter 1 Setting the Stage -- Chapter 2 Perception, Attitudes, and Personality -- Chapter 3 Motivating Today's Workforce -- Chapter 4 Performance Management -- Chapter 5 Managing Stress -- Chapter 6 Communicating Successfully -- Chapter 7 Groups and Teamwork -- Chapter 8 Decision Making -- Chapter 9 Leading in the New Economy -- Chapter 10 Conflict and Negotiation at Work -- Chapter 11 Designing Effective Organizations -- Chapter 12 Organizational Culture and Ethics -- Chapter 13 The Dynamics of Organizational Change -- Chapter 14 Career Development and Management -- Index.