Contents -- Foreword -- Acknowledgments -- Acronyms and Abbreviations -- 1. International Voice Communications: The Industry Moves towards Full Competition -- Market Trends -- The Dynamics and Benefits of Full Competition -- Regional Differences in Implementing Reform -- 2. The Driving Forces Behind Competition -- Globalization of Economic Activity -- Technological Change -- International Trade System -- 3. Understanding the Resistance to Competition -- Sector-specific Factors -- Systemic Factors -- 4. Conclusions and Requirements for Success -- Bibliography -- LIST OF BOXES -- 1. BT and Telekom Malaysia: The Effect of Competition on Financial Results -- 2. Telekom Malaysia: Adapting to a Competitive Environment -- LIST OF FIGURES -- 1. Growth of International Service Revenues -- 2. Forecasted Decline of International Telecommunications Revenues -- 3. Partial Competition Offers Partial Results in Price Drop -- 4. Introduction of Competition in Major Markets Coincides with Rapid Growth -- 5. Latin America is Leader in Competition Among Developing Regions, Africa and the Middle East Lag Behind -- 6. Competition Means Substantially Lower Prices -- 7. Chile: Incoming and Outgoing Traffic Booms with the Introduction of Competition -- 8. Driving Forces and Sector Change -- 9. Higher Transmission Capacity at Lower Cost -- 10. Growth of International Traffic Through IP -- 11. Reasons for Resistance to Competition -- 12. Countries with Limited Economic Freedom Face More Obstacles to the Introduction of Competition -- 13. Controlling Corruption and Reforming International Long-distance -- LIST OF TABLES -- 1. International Communications Draws Closer to a Perfectly Competitive Market -- 2. Degree of Concentration in the International Communications Market -- 3. Main Regulatory Features of Full Competition, Partial Competition, Monopoly.

4. Pro-reform Actors Need a Stronger Political Voice -- 5. Imbalanced Telephone Tariffs Before Competition -- 6. Net Cost of Universal Telephone Service in Selected Countries.