Key element guide ITIL service operation.
Title:
Key element guide ITIL service operation.
Author:
Steinberg, Randy A., author.
ISBN:
9780113315185
Personal Author:
Edition:
Second edition.
Physical Description:
1 online resource (v, 106 pages) : illustrations.
Series:
ITIL
Best management practice
IT infrastructure library.
Best management practice (Stationery Office (Great Britain))
General Note:
Author's name from Acknowledgements page.
"Aligned to the 2011 editions"--Cover.
Published on behalf of Office of Government Commerce.
First edition published: 2008.
Local Note:
O'Reilly
Subject Term:
Genre:
Added Corporate Author:
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