Cover Page -- Read the Reviews -- Table of Contents -- Foreword -- Preface -- Acknowledgments -- About the Authors -- Chapter 1 - The Opportunity -- Chapter 2 - Where Are You Now? -- Chapter 3 - Goals: The Right Place to Start -- Chapter 4 - Supply Management's Role -- Chapter 5 - Pick the Right Leader -- Chapter 6 - Corporate Structure -- Chapter 7 - Innovation and Technology -- Chapter 8 - Measurement and Expectations -- Chapter 9 - Transformation -- Chapter 10 - Automotive Purchasing -- Chapter 11 - Consumer Products -- Chapter 12 - Aerospace and Industrial -- Chapter 13 - Stategic Sourcing -- Chapter 14 - Supplier Relationships -- Chapter 15 - Supplier Diversity and Supplier Recognition -- Chapter 16 - Low-Cost-Country Sourcing -- Chapter 17 - Negotiations Management -- Chapter 18 - Contract Management -- Chapter 19 - Risk Management -- Chapter 20 - Consortium Buying -- Chapter 21 - Asset Recovery -- Chapter 22 - Consultants -- Chapter 23 - Outsourcing -- Epilogue -- Appendix A: Supply Management Software Vendors -- Appendix B: Supply Management Consultants -- Appendix C: Supply Management Outsourcing Service Providers -- Source Notes.