Managing the human side of information technology challenges and solutions
Title:
Managing the human side of information technology challenges and solutions
Author:
Szewczak, Edward.
ISBN:
9781591400219
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2002.
Physical Description:
electronic texts (iv, 351 p. : ill.) : digital files.
Contents:
1. The changing face of leadership / Walter Einstein, John Humphreys -- 2. The social antecedents of business process planning effectiveness / Sofiane Sahraoui -- 3. Assessing the risks of IT-enabled jobs / Laura Lally -- 4. The non-technical side of office technology / Huub Ruel -- 5. Computer-mediated communication : the power of email as a driver for changing the communication paradigm / Dianne Willis -- 6. Personal information privacy and the Internet / Edward Szewczak -- 7. E-communication of interdepartmental knowledge / Ned Kock, Robert McQueen -- 8. A strategic systems perspective of organizational learning / Olivia Neece -- 9. GSS facilitation / Pak Yoong, Brent Gallupe -- 10. Using action learning in GSS facilitation training / Pak Yoong, Brent Gallupe -- 11. Extending collaboration support systems / Thekla Rura-Polley, Ellen Baker -- 12. The framework for a cross-cultural communication process efficiency and cost in a global economy / Andrew Targowski, Ali Metwali -- 13. Cultural characteristics of IT professionals / Robert Gerulat.
Abstract:
"This book addresses how to effectively manage the ways in which information technology impacts both human and organizational behavior"--Provided by publisher.
Subject Term:
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-93070-832-7