Contents -- Foreword -- Chapter 1 Guide to Choosing the Right People: The Ten Major Hiring Mistakes and What to Do About Them -- Chapter 2 Developing a Talent Acquisition Strategy That Works -- Chapter 3 Retaining People by Making Them Fall in Love with the Company -- Chapter 4 Objectifying the Job Search -- Chapter 5 Training and Development: Using T&D to Retain Staff and Execute Your Business Strategy -- Chapter 6 What You Should Expect from Your HR Executive -- Chapter 7 Being Courageous: The Ultimate Test of HR -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z.