Title -- Copyright -- Contents -- Introduction -- Chapter 1 What Is Charm? -- Chapter 2 Charm in Action -- Chapter 3 What Charm Can Do -- Chapter 4 How to Charm Anyone -- Chapter 5 The Magic of Listening -- Chapter 6 Charming a Woman -- Chapter 7 Charming a Man -- Chapter 8 Charming from the Inside Out and from the Outside In -- Chapter 9 The Power of Attention -- Chapter 10 The First Signal: Eye Contact -- Chapter 11 The Second Signal: The Flick -- Chapter 12 The Third Signal: Head Tilts -- Chapter 13 The Fourth Signal: Head Nods -- Chapter 14 The Fifth Signal: Whole Body Language -- Chapter 15 The Sixth Signal: Body Language to Avoid -- Chapter 16 The Seventh Signal: Vocal Reassurances -- Chapter 17 The Eighth Signal: Verbal Reassurances -- Chapter 18 Practice Being Charming with Friends -- Chapter 19 Be Careful with Advice -- Chapter 20 The Power of Patient Listening -- Chapter 21 Be Quick to Smile and Laugh -- Chapter 22 Be Quick to Praise -- Chapter 23 Use the "Act as If" Principle -- Chapter 24 What You Say and How You Say It -- Chapter 25 The Look-Aside -- Chapter 26 The Art of Speaking Slowly -- Chapter 27 The Eloquence of Silence -- Chapter 28 Excessive Fillers Are Charm Killers -- Chapter 29 Charming People with Your Voice -- Chapter 30 Be a Charming Conversationalist -- Chapter 31 Steer the Conversation -- Chapter 32 Do Your Homework -- Chapter 33 Keep the Ball in Their Court -- Chapter 34 Don't "Kill the Ball" -- Chapter 35 Get in Step with the Other Person -- Chapter 36 Practice Makes Perfect -- Chapter 37 Translate Skill into Art -- Chapter 38 Now You Have to Do It! -- Chapter 39 Roll Out the Charm -- Special Bonus Section: The Power of Charm on the Telephone -- Index -- About the Authors.