Intrapreneurship Exellence Criteria -- Reading and assessment instructions -- Contents -- Preface -- Introduction -- Larry's beliefs -- HOW DO YOU GENERATE MAXIMUM PERFORMANCE? -- Purpose of the book -- What does self-assessment mean for an organisation? -- What can you gain? -- Fundamental Concepts of Excellence - 2013 -- Intrapreneurship and the EFQM Excellence Model -- Assessment criteria -- Assessment instructions -- You can learn from those who have better or just different ways of working -- 1.Leadership -- 2.Strategy -- 3.People -- 4.Partnerships and resources -- 5.Processes, Products and Services -- 6.Customer results -- 7.People results -- 8.Society result -- 9.Business Results -- EFQM Scoring Summary Sheet -- About the Authors -- Development training -- ChangeManager Pro™ Products.