Cover -- Table of Contents -- Preface -- About the Author -- WAV Page -- Chapter 1: What Is Supply Management? -- Chapter 2: Managing Supply Management -- Chapter 3: Supply Chain Design and Planning -- Case Study 1-Made Better Manufacturing -- Case Study 2-Ship Right Transportation -- Chapter 4: Value Chain Design and Planning -- Chapter 5: The Importance of Benchmarks in Supply Management -- Chapter 6: Activity Process and Design -- Chapter 7: Organizing and Prioritizing Projects -- Chapter 8: Creating Competitive Advantage with Supply Management -- Chapter 9: Strategic Sourcing Methodology Models -- Chapter 10: The Importance of Critical Thinking and Strategy Development in Supply Management -- Chapter 11: Risk Identification and Risk Management -- Chapter 12: Forecasting for Future Success -- Chapter 13: Sensitivity Analysis -- Chapter 14: Writing Appropriate and Successful RFPs -- Chapter 15: The Importance of Negotiating the Right Agreement -- Chapter 16: Successful Contract Management -- Chapter 17: Supply Management and International Trade -- Chapter 18: Make versus Buy Decisions -- Chapter 19: Best-In-Class Strategies, Tools, and Techniques -- Chapter 20: How to Implement and Manage Change -- Appendix A: Case Study Answers -- Appendix B: Transportation Terms and Definitions -- Appendix C: List of Formulas -- Index.