Table of contents -- Copyright -- Part 1 High-performance business strategy and HR -- 1 High-performance businessstrategy -- Introduction -- 'The New Business HR Agenda' -- High-performance business -- The ability to attract and retain talented people -- 2 How to use the 'New Business HR Agenda' checklist -- Introduction -- Use of the checklist -- Identify strategic thrusts for HR -- Key strategies for each strategic thrust -- Use the web tool 'The New Business HR Agenda' -- 3 The new business HR agenda -- What business are we in? -- The agenda and HR strategy -- What is new? -- Summary -- 4 The new business HR agenda and the HR function -- Clarity of business HR priorities -- Part 2 The checklistquestions -- 5 The 56 checklist questions -- Part 3 Understanding the checklist to enable dialogue and implementation -- 6 Section 1: Energizing leadership to mobilize people -- Introduction -- Energizing leadership: what it is not -- Energize - engage - commit -- Connected leaders -- Leadership and accountability -- Speed up execution -- Dealing with increasing pressures and complexity -- 7 Section 2: Build the team -- Introduction -- Leadership development -- Dynamic position profiling -- Importance of talent management -- Track record and time in job -- 8 Section 3: Shared vision and values -- Introduction -- Shared vision and engagement -- The role of values -- Trust and integrity -- Trust and betrayal -- Use of surveys to check the pulse -- 9 Section 4: Strategic framework -- Introduction -- A framework -- Strategy into action and aligned variable pay practices -- Compelling communication -- 'Must stops' -- 10 Section 5: Aligned and lean organization -- Introduction -- Organization structure and strategic priorities -- Being lean and benchmarking -- Work plans and targets -- Building broader organizational capabilities.

11 Section 6: High-performing empowered teams -- Introduction -- Teams develop -- Successful teams add value -- International and global teams -- Effective teamwork, diversity and innovation -- Track record and time in job -- 12 Section 7: Coaching: develop yourself and others to win -- Introduction -- Find a common definition -- The importance of training in building a coaching culture -- Coaching competencies and performance management -- Coaching and inspiring conversations -- 13 Section 8: Create a winning organizational climate -- Introduction -- Leadership styles and organizational climate -- Climate surveys -- Feedback cycle -- Benefits of commitment -- Sustainable commitment through corporate social responsibility -- 14 Section 9: Deliver results and reward -- Introduction -- Reward needs to be deserved -- Target setting and aligned (variable) pay practices -- Deliver consistent results over time and (variable) pay -- Part 4 Future contexts and considerations for business HR -- 15 Key trends for HR -- Corporate governance -- Teams -- HR as contributor to the business -- International HR competencies required -- Productivity drive -- HR outsourcing -- The growing importance of private equity -- 16 Private equity and business HR: disaster or blessing? -- How private equity works -- Differences between public and private companies -- Adding value through HR -- 17 HR outsourcing -- Main drivers of outsourcing -- Managing the risks of HR outsourcing -- 18 The creation of HR value in different sectors -- Chemicals -- Consumer products -- Education -- Finance -- Healthcare -- Manufacturing -- Oil and gas -- Pharmaceuticals -- The public sector -- Retail -- Technology -- Telecommunications -- Utilities -- Index.