CONTENTS -- ACKNOWLEDGMENTS -- CHAPTER 1 ''Can We Talk?'': An Overview -- Part I: Effective Communication: How to Use Your Voice to Get What You Want -- CHAPTER 2: Designing a Voice That Means Business: How to Create a Positive Vocal Image -- CHAPTER 3: ''Speak Up! We Can't Hear You in the Back'': How to Become a Vocal Powerhouse -- CHAPTER 4: Speaking Chic: How to Fashion a Voice Tailor-Made for Your Message -- CHAPTER 5: Fear and Loathing of Public Speaking: How to Defeat the Jitters -- Part II: Speaking ''Up Close and Personal'' with the Female Voice -- CHAPTER 6: Your Body, Your Brain, and Your Voice -- CHAPTER 7: Your Vocal Personality: Physical and Emotional Factors and What to Do About Them -- CHAPTER 8: Health, Hormones, and Heredity -- Part III: Falling in Love with Your Voice -- CHAPTER 9: The Voice of a Winner: Putting It Together to Create the Voice of Success -- CHAPTER 10: Singing Your Way to a Better Speaking Voice -- APPENDIX -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- ABOUT THE AUTHOR.