Comparison-Shopping Services and Agent Design: An Overview / Yun Wan -- The Next Generation of Shopbots: Semantic Interoperability and Personalization / Maria Fasli -- A Mediation Architecture for Global Comparison Services / Hongwei Zhu, Stuart E. Madnick -- The Efficiency of Different Search Patterns in Electronic Market / Theresa Lauraeus-Niinivaara, etc. -- Price, Product Complexity, and Durability in Comparison Shopping / Makoto Nakayama, Norma Sutcliffe -- Evaluation of Fuzzy Models to Support Online-Trust Assessment / Fahim Akhter, Zakaria Maamar -- Comparison-Shopping Channel Selection by Small Online Vendors: An Exploratory Study / Yun Wan, Han Hu -- Comparison Shopping Behaviour in Online Environments: The Case of Spanish E-Shoppers / Carla Ruiz Mafé, Silvia Sanz Blas -- Service Features, Customer Convenience, and Shopping Intention in the Context of Mobile Commerce/ Wen-Jang (Kenny) -- How Good is Your Shopping Agent? Users' Perception Regarding Shopping Agents' Service Quality / Călin Gurău -- Multi-Channel Retailing and Customer Satisfaction / Patricia T. Warrington, Adam Hagen, Richard Feinberg -- Evolution of Web-Based Shopping Systems: Characteristics and Strategies / Changsu Kim, etc. -- Exogenous and Endogenous Antecedents of Online Shopping in a Multichannel Environment: Evidence from a Catalog Retailer in the German-Speaking World / Maria Madlberger.

Examining Online Purchase Intentions in B2C E-Commerce: Testing an Integrated Model / C. Ranganathan, Sanjeev Jha -- An Exploratory Study of Consumer Adoption of Online Shopping: Mediating Effect of Online Purchase Intention / Songpol Kulviwat, Ramendra Thakur, Chiquan Guo -- Can Web Seals Work Wonders for Small E-Vendors in the Online Trading Environment? A Theoretical Approach / Xiaorui Hu, Yuhong Wu -- Glossary -- Compilation of references.