Contents -- Resumes and Cover Letters at a Glance -- 30 Seconds to Satisfy -- Looking Good on Paper -- The Bottom Line -- On Your Mark, Get Set, Prep! -- Determine What You Have to Offer -- Analyze Your Skills, Abilities, and Achievements -- Analytical and Problem-Solving Skills -- Ability to Produce Results -- Intellectual Achievement -- Leadership -- Teamwork -- Industry and Job Expertise -- The Recipe for Resume Success -- Building a Resume Master List -- The Essential Resume Ingredients -- Optional Resume Ingredients -- The Resume Menu at a Glance -- Don't Ruin the Recipe -- Writing and Formatting Your Resume -- How Long Is Too Long? -- Polishing Your Prose -- Top-Level Formatting Guidelines -- Resume Layout -- Special Cases -- Sample Resumes -- Summary of Resume Dos and Don'ts -- Writing a Tasty Cover Letter -- Pique Their Appetite -- General Cover Letter Guidelines -- The Ingredients of Your Cover Letter -- Sample Cover Letters -- Cover Letter Dos and Don'ts -- Digital Delivery: Preparing Internet-Ready Materials and Applying Online -- This Application Is Experiencing Technical Difficulties… -- Getting Past the Spam Guard Dogs -- Using Online Application Systems -- Great Research: The Key to Tailoring Your Materials -- Doing Your Due Diligence -- Three Steps of Effective Research -- Where to Look for Information -- From Resume to Interview and Beyond -- Follow Up After Sending Your Application -- Prepare Your 30-Second Spiel -- Do You Need a Portfolio? -- Anticipate Your Interviewer's Questions -- Write Those Thank-You Letters! -- For Your Reference -- Recommended Resources -- Books -- Surveys.