Cover -- Contents -- List of Figures -- Acknowledgements -- Introduction -- 1 You Have to Choose the Right Approach -- Management is a balancing act -- Unique assignments can be classified in a variety of ways -- Different ways of working and managing -- Basic principles in the management of projects and programmes -- Projects and programmes as artificial constructs -- Differences between managing a process and portfolio -- 2 Organising for Projects and Programmes - The Approach -- Project or programme owner sets the agenda -- Project or programme manager makes it all happen -- Team members do the work -- Different approaches to organising for projects and programmes -- Project and programme environment -- 3 Organising All Involved - Checklists -- Checklist 3.1 Analyse the environment (Factors and Players) -- Checklist 3.2 Organisational differences -- Checklist 3.3 Most appropriate project or programme organisation -- Checklist 3.4 Fill the three key positions -- Checklist 3.5 Fill the position of owner -- Checklist 3.6 Fill the position of project or programme manager -- Checklist 3.7 Fill the position of team member -- Checklist 3.8 Analyse the failure factors and risks -- Checklist 3.9 Drum up support for your project or programme -- Checklist 3.10 Communicate with your stakeholders -- 4 Leading Your Team - The Approach -- Teamwork is more than just content and procedures -- People interact in a wide variety of ways -- Creating a productive team is not easy -- You need to respect team roles and to handle conflicts -- Every now and then people need leadership and leaders need authority -- 5 Helping Team Members Work Together - Checklists -- Checklist 5.1 Create a team -- Checklist 5.2 Be aware of team behaviour and interaction -- Checklist 5.3 Make use of team member's competencies -- Checklist 5.4 Work together.

Checklist 5.5 Make careful decisions -- Checklist 5.6 Consult effectively -- Checklist 5.7 Manage conflicts -- Checklist 5.8 Listen and question effectively -- Checklist 5.9 Give and receive feedback -- Checklist 5.10 Acquire power and authority -- Checklist 5.11 Choose your style of leadership -- 6 Managing Your Project - The Approach -- What it's all about: goals and a deliverable -- Phasing the project -- Managing the project -- Decision making -- 7 Initiating/Starting Your Project - Checklists -- Checklist 7.1 Define the what and the why of your project -- Checklist 7.2 Define the work that needs doing -- Checklist 7.3 Prepare project management plans and organise their progress control -- Checklist 7.4 Manage your project management time -- Checklist 7.5 Manage your project money -- Checklist 7.6 Manage your project quality -- Checklist 7.7 Manage your project release -- Checklist 7.8 Manage your project organisation -- Checklist 7.9 Create the project brief -- 8 Executing Your Project - Checklists -- Checklist 8.1 Use decision documents -- Checklist 8.2 Carry out the definition phase -- Checklist 8.3 Prioritise your project requirements -- Checklist 8.4 Define subprojects -- Checklist 8.5 Realise your management plans -- Checklist 8.6 Create the project programme decision document -- Checklist 8.7 Design your project -- Checklist 8.8 Create your project design decision document -- Checklist 8.9 Do the project preparation phase -- Checklist 8.10 Create the realisation programme decision document -- Checklist 8.11 Realise your project deliverable -- Checklist 8.12 Create the project follow-up programme decision document -- Checklist 8.13 Do the follow-up phase -- Checklist 8.14 Take the temperature of your project -- Checklist 8.15 Have your project audited -- Checklist 8.16 Have your project reviewed -- Checklist 8.17 Evaluate your project.

9 Managing Your Programme - the Approach -- Programming: not just thinking, but doing -- Managing goal-oriented efforts -- Decision-making: choosing goals and the consequences -- 10 Starting and Executing Your Programme - Checklists -- Checklist 10.1 Carry out the start-up stage -- Checklist 10.2 Determine the goals of your programme -- Checklist 10.3 Plan the efforts for each stage of your programme -- Checklist 10.4 Construct a goals/efforts/means network -- Checklist 10.5 Construct programme clusters -- Checklist 10.6 Manage your programme -- Checklist 10.7 Monitor your programme -- Checklist 10.8 Prioritise the programme efforts -- Checklist 10.9 Draw up a programme plan -- Checklist 10.10 Carry out the implementation stage -- Checklist 10.11 Carry out the shutdown stage -- Glossary -- A -- B -- C -- D -- E -- F -- G -- H -- I -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- Bibliography -- Index -- A -- B -- C -- D -- E -- F -- G -- I -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- W.