Invited Papers -- Knowledge Exploratory for Service Management and Innovation -- From Corporate Memory to Corporate Knowledge -- Knowledge Sharing -- Behavior and Social Influence in Knowledge Sharing: Intention Formation and the Moderating Role of Knowledge Type -- A Lightweight Approach for Knowledge Sharing in Distributed Software Teams -- Collaboration-Oriented Knowledge Management Using Interaction Patterns -- Collaboration Platforms -- The Right Expert at the Right Time and Place -- Semantic and Event-Based Approach for Link Prediction -- Social Semantic Bookmarking -- Content-Oriented Retrieval -- Closing Information Gaps with Inverse Search -- Representing and Retrieving Knowledge Artifacts -- Knowledge Acquisition -- Extracting Advantage Phrases That Hint at a New Technology’s Potentials -- Extracting Causal Knowledge Using Clue Phrases and Syntactic Patterns -- Context-Based Text Mining for Insights in Long Documents -- Knowledge Management Solutions -- A Knowledge Management Approach for Structural Capital -- Developing a Reference Method for Knowledge Auditing -- An Empirical Study on the Correlation between Knowledge Management Level and Efficiency in Ceramic Tile Industry -- Knowledge Mining from Data, Text and the Web -- Web-Based Knowledge Database Construction Method for Supporting Design -- Classifying Digital Resources in a Practical and Coherent Way with Easy-to-Get Features -- Finding Functional Groups of Objective Rule Evaluation Indices Using PCA -- Ontology -- Organizational Knowledge Transfer of Intelligence Skill Using Ontologies and a Rule-Based System -- Ontology Based Object Categorization for Robots -- Ontology-Based Expertise Finding -- Knowledge Utilization -- Design for Learning and Teaching: A Knowledge-Based Approach to Design Products -- Towards “Kiga-kiku” Services on Speculative Computation -- Context Model Based CF Using HMM for Improved Recommendation.