Organizational cognition and learning building systems for the learning organization
Title:
Organizational cognition and learning building systems for the learning organization
Author:
Iandoli, Luca, 1972-
ISBN:
9781599043159
Personal Author:
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2007.
Physical Description:
electronic texts (xxxv, 324 p. : ill.) : digital files.
Contents:
Section I: Organizational Learning -- 1. Managing Knowledge in the Cognitive Organization -- 2. Complexity as a Resource -- 3. Organizational Action: Persistence and Change -- 4. Collective Memory -- 5. The Paradox of Learning --
Section II: The Emergence of Organizational Learning -- 6. The Construction of Shared World -- 7. Constructing Explanations -- 8. Constructing Grey Knowledge -- 9. The Emergence of Organizational Learning --
Section III: Methods and Tools for the Learning Organization -- 10. Eliciting Organizational Discourse -- 11. Mapping Discourses -- 12. Modeling Discourses -- 13. Modeling Verbal Judgements -- 14. Modeling Rules -- 15. The Management of Grey Knowledge Through Causal Maps: A Field Example --
Section IV: Implications and Perspectives -- 16. Organizational Observers as Agents of Change -- 17. Managing in the Learning Organization -- 18. Perspectives for Organizational Inquiry --
Appendix A. The Construction of Verbal Models: Modeling Customer Satisfaction -- Appendix B. Organizational Learning and Social Computation -- About the Authors -- Index.
Abstract:
"This book presents a theory of learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. It provides a methodology and tools to elicit and map organizational memory contents, examples of applications, implications for practice, and a research agenda for the development of systems for learning organizations"--Provided by publisher.
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Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-313-5